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Solventum · 5 days ago

Point of Sale and Chargeback Analyst (Solventum)

United States

Full-time

Remote

Mid, Senior Level

$89K/yr - $115K/yr

4+ years exp

Solventum is a new healthcare company focused on solving significant challenges to improve lives and support healthcare professionals. The Point of Sale and Chargeback Analyst will manage relationships with distributors, oversee POS and chargeback processes, and mentor junior team members.

Medical Device

No H1B

Responsibilities

Owning the operational relationship with assigned distributors, managing the end-to-end process for point-of-sale (POS) and chargeback accounts

Implementing solutions with distributors to reduce errors, improve data quality, and prevent recurring issues in POS and chargeback submissions

Mentoring and providing leadership to junior team members, sharing best practices and supporting their development

Supporting the Quality Leader by investigating data issues and resolving Salesforce cases from business partners related to chargebacks and POS

Demonstrating flexibility and willingness to be on-call during critical or constrained periods to support business continuity

Qualification

Point-of-sale (POS) managementChargeback claims processingSAP/VistexSalesforceMicrosoft ExcelMicrosoft PowerPointLean methodologiesAnalytical skillsProblem-solving skillsCommunication skills

Required

Bachelor's Degree or higher (completed and verified prior to start) from an accredited institution AND Four (4) years of experience in point-of-sale (POS) managing relationships with key distributors, and chargebacks in a private, public, government or military environment

High School Diploma/GED from AND (8) eight years in point-of-sale (POS) managing relationships with key distributors, and chargebacks in a private, public, government or military environment

Preferred

Five (5) or more years of experience working with SAP/Vistex, Salesforce cases, Microsoft Excel, and Microsoft PowerPoint, including pivot tables and formulas

Existing knowledge of chargeback claims processing and order management systems

Demonstrated ability to drive end-to-end process improvements in the areas of chargebacks and point-of-sale data

Experience utilizing Lean methodologies; Green Belt training or certification

Strong analytical, problem-solving, and communication skills with the ability to influence and partner across teams