Senior UX Researcher jobs in United States
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Microsoft · 1 day ago

Senior UX Researcher

Microsoft is seeking a Senior UX Researcher to join the Microsoft Compass Program, which focuses on customer engagement in the Experiences & Devices division. The role involves managing customer relationships, engaging with sales teams, and overseeing research programs throughout the product lifecycle.

Application Performance ManagementArtificial Intelligence (AI)Business DevelopmentData ManagementDevOpsInformation ServicesInformation TechnologyManagement Information SystemsNetwork SecuritySoftware
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Growth Opportunities
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H1B Sponsor Likelynote

Responsibilities

Help us manage and engage a selection of our 100 Compass customers and the Microsoft sales teams that work directly with those customers
Drive a mutually beneficial product development relationship with customers in the Compass program
Ensure the customers meet program obligations for engaging in our research activities and navigating the complexity of when they disengage
Engage the field in our Compass activities for both current and prospective customers
Create and manage new research programs to engage customers throughout all phases of the product lifecycle

Qualification

User Experience ResearchProgram ManagementCustomer Relationship ManagementHuman-Computer InteractionResearch Program OperationsProject ManagementAgile ExecutionAICollaborationAttention to Detail

Required

Doctorate in Human-Computer Interaction, Human Factors Engineering, Computer Science, Technical Communications, Information Science, Information Architecture, User Experience Design, Behavioral Science, Social Sciences, or related field AND 1+ year(s) User Experience Research experience
OR Master's Degree in Human-Computer Interaction, Human Factors Engineering, Computer Science, Technical Communications, Information Science, Information Architecture, User Experience Design, Behavioral Science, Social Sciences, or related field AND 3+ years User Experience Research experience
OR Bachelor's Degree in Human-Computer Interaction, Human Factors Engineering, Computer Science, Technical Communications, Information Science, Information Architecture, User Experience Design, Behavioral Science, Social Sciences, or related field AND 4+ years User Experience Research experience OR equivalent experience?
5+ years of program or product management experience
5+ years of experience working directly with customers; including managing customer relationships & engagements

Preferred

Outstanding project management, able to work fast on multiple, challenging and ambiguous assignments
Research program operations experience is highly desired
Familiarity with product-making research methods and processes
As our focus is the growth and development of Copilot, strong familiarity of AI is preferred
Experience thriving and collaborating positively in an intense program: The development pace of Copilot is fast and the opportunity and demands on our team are equally intense

Company

Microsoft

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Microsoft is a software corporation that develops, manufactures, licenses, supports, and sells a range of software products and services.

H1B Sponsorship

Microsoft has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (9192)
2024 (9343)
2023 (7677)
2022 (11403)
2021 (7210)
2020 (7852)

Funding

Current Stage
Public Company
Total Funding
$1M
Key Investors
Technology Venture Investors
2022-12-09Post Ipo Equity
1986-03-13IPO
1981-09-01Series Unknown· $1M

Leadership Team

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Satya Nadella
Chairman and CEO
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Vukani Mngxati
Chief Executive Officer - Microsft South Africa
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Company data provided by crunchbase