ShipBob · 1 week ago
Senior Manager, Client Acquisition
United States
Full-time
Remote
Mid, Senior Level
$126K/yr - $211K/yr
6+ years expShipBob is a leading global supply chain and fulfillment technology platform designed for SMB and Mid-Market ecommerce merchants. The Senior Manager, Client Acquisition, is responsible for managing a team of Upper Mid-Market Account Executives, focusing on pipeline reviews, quota achievement, and ensuring the team has the necessary tools for success.
E-CommerceLogisticsMobileSaaSShippingSupply Chain Management
Responsibilities
Conduct weekly pipeline reviews, tracking team performance
Updating forecasting weekly for large accounts as well as the team's run rate to quota
Monitor Salesforce reports and dashboards to ensure strong activity levels and pipeline health and take action to address gaps
Coach and support Account Executives through regular 1:1s, call reviews, and real-time deal strategy, actively advising on or joining high-priority sales motions to help close key opportunities
Collaborate closely with the Director of Client Acquisition and VP of North America Sales to implement sales tactics that spur pipeline generation, improve close rates, and support revenue growth
Work with Sales Enablement to continue to foster growth in the sales process and ShipBob product and operations knowledge
Foster a cross-functional feedback loop with Operations and Product teams to share merchant feedback and support continuous product and service improvement
Identify and implement improvements to sales workflows to inspire efficiency, shorten the sales cycle, and increase conversion rates, for merchants who fit our Ideal Customer Profile
Own performance management, including regular performance reviews and development planning for team members
Stay informed on competitors and coach Account Executives on how to effectively position ShipBob's value against alternative solutions
Support hiring and onboarding of new Account Executives and participate in mentorship programs to build a solid and scalable sales culture
Additional duties and responsibilities as necessary
Qualification
Required
Minimum of 6 years of progressive sales leadership experience, with a strong focus on building, coaching, and scaling high-performing teams responsible for new client acquisition
Demonstrated success driving net-new revenue growth as a sales leader and former top-performing seller; experience within the eCommerce, logistics, supply chain, or fulfillment industries strongly preferred
Culture carrier and influential leader who can inspire, motivate, and elevate both direct reports and cross-functional partners
Deep understanding of sales metrics, with the ability to translate data into strategic action and measurable outcomes
High level of initiative with a ‘get it done' mindset, strong ownership, and a collaborative approach to achieving success
Comfortable navigating ambiguity and embracing change, including learning from failures and using them to drive improvement
Proactive in giving and receiving feedback, partnering closely across the sales organization to optimize processes, enhance playbooks, and strengthen the overall client acquisition motion
Benefits
Medical, Dental, Vision & Basic Life Insurance
Paid Maternity/Parental Leave Program
Flexible Time Off Program
Paid Sick Leave
Wellness Days (1 day/quarter)
401K Match
Comprehensive Benefits Package
Company
ShipBob
ShipBob is a global logistics company that offers an e-commerce fulfillment order platform for direct-to-consumer brands.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$330.5MKey Investors
Bain Capital VenturesSoftBank Vision FundMenlo Ventures
2021-06-29Series E· $200M
2020-09-28Series D· $68M
2018-09-06Series C· $40M
Leadership Team
Dhruv Saxena
Co-Founder
Jacob Radkiewicz
Chief Technology Officer
Recent News
Company data provided by crunchbase