This job has closed.

Hyro · 1 day ago

Head of Sales Engineering (NYC)

New York, NY

Full-time

Hybrid

Director/Executive

$200K/yr - $240K/yr

7+ years exp

Hyro is a leader in Responsible AI Agents for Healthcare, seeking an experienced leader to establish and scale their Sales Engineering function. As the Head of Sales Engineering, you will build systems and processes to enable effective sales of AI solutions in healthcare while leading a hybrid team of sales engineers.

Artificial Intelligence (AI)B2BHealth CareSaaSVirtual Assistant

Growth Opportunities

No H1B

Responsibilities

Build, hire, and develop a high-performing team of sales engineers supporting Sales and Partnerships organizations

Coach team members in value-based selling methodology, demonstrating excellence, and strategic scoping practices to achieve consistent results across varying experience levels

Implement foundational infrastructure in Salesforce to ensure proper tracking, pipeline management, and reporting across the SE function

Create standardized playbooks, frameworks, and methodologies for technical discovery, solution design, and scoping that enable team self-sufficiency

Establish quality standards for demonstrations that showcase production-ready AI capabilities and differentiate Hyro from competitors

Partner with VP of Sales, Revenue Operations, and Partnerships leadership to align SE strategy with revenue goals and optimize coverage models

Serve as the critical bridge between customer-facing teams and Product/Engineering organizations, ensuring pre-sales commitments reflect technical reality

Lead engagement on strategic, complex deals requiring senior technical leadership and provide competitive positioning guidance

Qualification

Sales EngineeringValue-based SellingEnterprise SaaSHealthcare TechnologyAPIsIntegrationsCoaching SkillsDemonstration SkillsTeam Leadership

Required

7+ years of experience in pre-sales, solution engineering, or a related technical role, including at least 2 years in a managerial or team lead position

Proven track record of building scalable processes, frameworks, and operational infrastructure

Strong coaching and development skills with a focus on value-based selling methodologies

Ability to deliver demonstrations to both business and technology users/audiences

Deep understanding of APIs, integrations, telephony infrastructure, and enterprise SaaS architectures

Experience with Enterprise SaaS sales cycles

Ability to balance long-term strategy with short-term needs