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NBCUniversal · 2 days ago

Account Manager, Detroit

Birmingham, MI

Full-time

Hybrid

Mid Level

$85K/yr - $115K/yr

3+ years exp

NBCUniversal is one of the world's leading media and entertainment companies, known for creating and distributing world-class content. The Account Manager role is a strategic partner to clients and sales account executives, responsible for managing and growing partnerships with advertisers to help them achieve their business objectives.

BroadcastingMedia and EntertainmentNews

Responsibilities

Play a critical role within our fast-paced Ad Sales team to support the full sales cycle, spearheading proposals through execution

Be responsible for managing & developing client relationships

Proactively identifying strategic approaches for new or incremental opportunities as well as upselling products and services

Contribute to revenue, advertiser education & advertiser satisfaction through establishing and building trusted client relationships

Deliver a best-in-class partnership experience for NBCU advertising clients and their campaigns

Maintain a high standard of operational excellence while executing effective, performance-driven campaigns

Leverage your strong communication skills and attention to detail are required, as well as a focus on continual improvement and learning

Building and managing relationships with existing and potential new clients and agencies through routine communication; actively grow industry relationships in order to gain marketplace intelligence

Synergistically work cross-functionally with internal teams to drive incremental revenue and increase advertiser satisfaction (Sales, Client Partnerships, Streaming & Data Products, Content Partnerships, Planning, Marketing, Research, Operations, etc.)

Support day-to-day client deliverables across the pre-sale and post-sale lifespan of campaigns. Lead communication for all internal deliverables related to client and sales support

Collaborate with a diverse group of internal cross-functional teams including Pricing, Inventory, Ad Ops and Measurement to ensure successful campaign executions and troubleshoot client issues

You not only analyze data to understand trends, you clearly communicate the 'why' behind results and deliver actionable insights & recommendations to both internal and external partners

Develop campaign strategies and audience targeting recommendations

Maintain up-to-date knowledge of NBCU features and audience trends, and serve as an external product expert, educating clients on new and existing ad solutions and advising on best practices to achieve advertiser KPIs

Qualification

Account ManagementClient CommunicationAnalytical ReasoningRevenue ContributionCross-functional CollaborationDeadline-drivenInterpersonal SkillsNegotiation SkillsSelf-starterProblem Solving

Required

3+ years Planning and/or Account Management/Client Service experience in the media industry

Experience contributing to revenue, advertiser education, & advertiser satisfaction

Passion for data, process, customer success and working cross-functionally with stakeholders

Ability to foster strong internal and external relationships

Excellent interpersonal and client communication skills; experienced presenter and negotiator

Self-starter; ability to work very independently as well as collaboratively

Deadline-driven and process-oriented personality. Comfortable working in the fast-paced, dynamic and growing business

Strong analytical reasoning and problem solving skill

Benefits

Medical, dental and vision insurance

401(k)

Paid leave

Tuition reimbursement

A variety of other discounts and perks

Company

NBCUniversal

Glassdoor4.0

NBCUniversal is a media company that provides entertainment and news development, production, distribution, and marketing services. It is a sub-organization of Comcast.

Founded in 1912

New York, New York, USA

10001+ employees