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Phoenix Group · 1 day ago

Chief Operating Officer

Huntsville, AL

Full-time

Onsite

Director/Executive

10+ years exp

Phoenix is a company focused on enhancing the quality of life for individuals with disabilities. They are seeking a Chief Operating Officer who will implement strategic growth, foster collaborations, and enhance operational efficiency while expanding the organization's mission into new business lines and markets.

Financial Services

Comp. & Benefits

No H1B

Security Clearance Required

Responsibilities

Collaborate with the CEO and the management team to develop and implement strategic objectives and goals in alignment with the Phoenix vision, mission, and values

Navigate the volatile, uncertain, complex, and ambiguous social and economic environment to move the organization forward

Deliver operational excellence, consistency, and efficiency in Phoenix day-to-day operations, programs, and business functions

Develop a strong and diverse team of professionals and create a culture of continuous learning and process improvement

Steward Phoenix resources through close collaboration with departmental leaders; develop and manage budgets and vendors; and identify opportunities to optimize costs and create innovative revenue generation

Engineer solutions for emerging challenges and opportunities; identify creative, flexible, entrepreneurial, and innovative options that respond to the dynamic needs of our employees, customers, staff, community, and stakeholders

Cultivate and maintain strategic partnerships with key stakeholders, government agencies, public/private corporate partners, foundations, chambers of commerce, and community and civic organizations to drive program excellence, expansion, and impact

Maximize every opportunity to meet and exceed the needs of those Phoenix serves (employees and customers) through performance metrics and systems to drive achievement of objectives, provide clarity, and drive accountability, while ensuring quality through regular review, assessment, and analysis

Ensure compliance with all legal, regulatory, and contractual requirements, and implement/sustain robust risk management practices

Identify and implement new initiatives, technologies, and best practices to enhance effectiveness and encourage replication

Collaborate with the Phoenix Board of Directors by providing regular updates, insights, and recommendations on Phoenix performance, strategic initiatives, and emerging practices in the sector

Be an ambassador for the Phoenix mission through strong relationships with the broader community to raise awareness of, and to advocate for, the social and financial importance of providing opportunities for those we serve to integrate into work environments and community life to improve their quality of life

Corporate liaison to the Board of Directors, Planning Committee Chair

Corporate Safety

Membership in civic/community/municipal/non-profit organizations/boards

Representation at community/business/federal/commercial events

Other duties as assigned

Qualification

Master's degreeProgram operations experienceBusiness developmentFinancial acumenMicrosoft Office proficiencyContract management systemsCost accounting knowledgeHuman resource managementCommunication skillsInterpersonal skillsTeam managementAdaptabilityStrategic mindset

Required

Master's degree from an accredited college in Business Administration, or a related discipline (a combination of equivalent education and work experience may be considered)

A minimum of ten years of program or business operations, business development, service delivery, and organizational and operational management experience at the senior/executive level, with at least five years in a rehabilitation, non-profit facility, or comparable setting operating under the federal AbilityOne program

Proficiency with Microsoft Office suite, in contract management systems, and government registration platforms

Working knowledge of cost accounting and contract proposal preparation for commercial, federal, vocational, and manufacturing services and products, FAR and DFAR, CMMC, Service Contract Act, Department of Labor wage and hour guidelines, human resource management, collective bargaining agreements, and organizational safety and quality

Successful experience building and overseeing a robust portfolio of programs with diverse customers and revenue streams

Proven results in business development, expanding service offerings, and increasing revenue

Intellectual acumen to enhance a multifaceted enterprise through data-driven decisions and discipline

Strong experience cultivating quality customer service among a diverse customer base and generating respect with all stakeholders

Experience managing and overseeing all aspects of geographically dispersed operations

Proven agility and ability to drive growth in a complex organization with multiple managed services and products

Must be authorized for coverage under agency insurance if operating an agency vehicle, have a good driving record, a valid driver's license, and/or the required level of personal auto insurance

Must be able to satisfactorily complete a background check, according to company requirements

Must be able to obtain a DOD security clearance at the Secret level. Current Secret PCL is preferred

Superior interpersonal skills and ability to work well with multiple internal and external constituencies

Skilled manager of teams, who is both coach and counselor, motivator, and problem solver; a leader who seeks input and promotes dialogue

Strong ability to be adaptable, flexible, empathetic, and to seek to understand all aspects of a situation

Strategic mindset capable of anticipating future trends, changes, and opportunities and adapting to stay ahead of the curve

Financial acumen and a solid understanding of financial principles, budgeting, and resource allocation

Excellent verbal and written communication skills, with experience in public speaking, advocating for social/civic causes, and the ability to define and refine vision in diverse contexts

Strong connection to the Huntsville Rehabilitation Foundation, Inc., dba Phoenix mission through personal and/or professional experience

Familiarity with both the commercial and nonprofit sectors, the local business ecosystem, and the public and private sector environment