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Applegreen · 3 days ago

General Manager – Pret a Manger - Earn $65k - $68k + Bonus Potential!

Newburgh, NY

Full-time

Onsite

Entry, Mid Level

$65K/yr - $68K/yr

2+ years exp

Applegreen is a growing company that values its team members as the heart of its success. The General Manager of a quick service restaurant (QSR) will oversee the day-to-day operations and profitability of the restaurant, leading a team to achieve financial and performance metrics.

Retail

Responsibilities

Lead the day-to-day activities of associates and managers within the QSR to achieve or exceed targeted objectives around sales, speed of service, customer satisfaction, brand standards, and food quality & safety standards

Maintain operating budgets, inventory controls, food and labor costs, gross profit, and reporting

Ensure the QSR consistently meets or exceeds brand standards and food safety requirements

Foster an engaging work culture of learning, development, and recognition

Consistently recruit, develop, and retain a strong team to ensure appropriate staffing levels

Responsible for the hiring, coaching, training, promotion, disciplinary action, termination, or transfer of the QSR team

Monitor and enforce cash handling policies and procedures

Ensure compliance with company policies & procedures along with local, state, & federal laws

Address customer needs and resolve issues and complaints in a professional and timely manner, ensuring positive and long-term customer relationships

Work collaboratively with a variety of support partners such as Brand Partners, Human Resources, Loss Prevention, Finance, and Facilities & Maintenance

Maintain seamless, cooperative relationships with business partners, vendors, and the communities

Ability to operate in and lead a team in a fast-paced environment

Demonstrates team management, delegation and issue resolution skills and the ability to multi-task

Uses judgment and discretion to resolve less routine questions and problems

Proven ability to drive profitable growth while improving customer and associate satisfaction

Proficient computer skills