Space Coast Credit Union · 1 day ago
Teller/Customer Service Bird Road Branch
MIAMI, Florida, United States
Full-time
Onsite
New Grad, Entry Level
$17.46/hr - $18.50/hr
0+ years expSpace Coast Credit Union (SCCU) is a not-for-profit financial institution dedicated to serving its members. As a Member Service Specialist (Teller/Customer Service) at the Bird Road Branch, you will provide exceptional service by assisting members with transactions, recommending products, and resolving issues efficiently.
Banking
Responsibilities
Consistently demonstrates effective sales and service skills by meeting established goals
Consults with members regarding SCCU products and services and recommends additional offerings to meet member needs
Periodically serves as floor manager to assess walk-in member’s needs. Directs them to the appropriate information source while ensuring maximum lobby efficiency, and minimizing member waiting time
Performs all aspects of transactions, including deposits, withdrawals, payments, and the sale of monetary instruments to provide complete member service
Balances cash, monetary instruments, and daily work accurately to ensure member account integrity
Services existing deposit and loan accounts, assists members with transactions and account maintenance to meet and exceed their expectations
Masters and effectively utilizes the computer terminal and online system, and all required commands, including general ledger fee and transaction codes, to produce error-free work
Qualification
Required
High School Diploma or equivalency required
Preferred
6+ months of customer service and/or cash handling experience preferred
Benefits
Medical, dental, and vision insurance, plus an Employee Assistance Program.
401(k) match (5%)
HSA match
SCCU-paid insurance (short/long-term disability, life insurance).
Tuition reimbursement after one year of service.
20+ days of PTO, birthday PTO, and 11 federal holidays.
Lower rates on loans, credit cards, and no fee SCCU accounts!
Company
Space Coast Credit Union
Space Coast Credit Union (SCCU), is the 3rd largest credit union in Florida.
501-1000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase