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Hilton Motif Seattle · 5 days ago

Business Travel Sales Manager - Hilton Motif Seattle

Seattle, WA

Full-time

Onsite

Entry, Mid Level

$80K/yr - $85K/yr

1+ years exp

Hilton Motif Seattle is a stylish hotel located in downtown Seattle, seeking a talented Business Travel Sales Manager to join their team. This role involves managing sales inquiries, developing sales strategies, and engaging with clients to secure new business, ensuring exceptional service and experiences for customers.

Hospitality

Responsibilities

Responds to sales inquiries, initiates new sales, prospects and qualifies leads and solicits potential clients, entertains clients, conducts site visits and answers questions, determines rates, prepares proposals, negotiates contracts, services accounts and analyzes lost business for the hotel/s

Develops sales plans and strategies to meet or exceed established revenue and room night goals

Works with various departments to ensure requested services are provided to customers

This role requires strong sales, communication, and networking skills. The ability to demonstrate a deep understanding of customer needs and then apply a disciplined approach to qualify, negotiate and secure new revenue for the hotel

Customer and Account Management - Apply strong sales skills to create customer value. Differentiate Hilton from the competition and bring clear value to customers and the organizations they represent

Prospecting - Demonstrate a mastery of the prospecting process. Identify potential customers. Prepare and implement your call strategy

Negotiations - Understand the customer and the business leaders' expectations. Adapt to a changing market

Actively engage with Hilton Worldwide Sales, Convention Bureau and Intermediaries to retain existing customers and secure new business for the Hotel

Develop and execute plans to engage in outside sales calls, industry tradeshows and customer events

Develop, execute and communicate a monthly, quarterly and annual business plan for a designated market

Maintain up to date pipeline of business opportunities that will meet the short and long-term business objectives for the designated market

Represent hotel in all interactions dealing with their customers relative to sales, including creating business proposals and executing contracts

Conduct site inspections through masterful story telling with prospective and existing customers based on their individual needs

Coordinate customer specifications (including room, food and beverage and meeting space requirements) via identified lead management system. Enter and maintain pertinent account and booking information in Delphi FDC in accordance with defined standards

Research, solicit and generate new leads for business opportunities through database research and proactive sales efforts, maximizing new room revenue and meet and exceed lead generation goals

Create and execute plan to shift share from your competitors

Engage in outside sales activities to uncover needs, build relationships and to win new business

Negotiate contracts and commission agreements with end-user customers and intermediaries

Provide solutions that both achieve and protect the financial goals of the hotel while strengthening relationships with customers

Engage Hilton Worldwide Sales and Hilton Legal to support the contracting process when needed

Qualification

Business Travel experienceSales strategies developmentNegotiation skillsCustomer account managementLead generationCommunication skillsTeamworkAdaptability

Required

Minimum of one year of Hotel experience in guest contact areas

Ability to travel on short notice and adaptable to schedule changes

Highly professional presentations and oral and written communication skills

Must Have BT experience

Preferred

Previous sales experience preferred

Benefits

Medical Insurance Coverage – for you and your family.

Vision, dental, life and disability insurance

Mental Health Resources

Best-in-Class Paid Time Off (PTO) – you will accrue 18 days/144 hours per year

Supportive parental leave program that runs concurrently with Washington State’s Paid Family and Medical Leave program. Our team members receive benefits up to Washington State’s maximum threshold per week. Hilton will then “top this up” to the weekly ABBR (Annual Benefit Base Rate).

Go Hilton travel discount program: 100 nights of discounted travel per calendar year

Matching 401(k)

Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)

Career growth and development

Team Member Resource Groups

Recognition and rewards programs

Access to your pay when you need it through DailyPay

Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount

Complimentary meals in the cafeteria while on shift