Pool Environments ยท 1 day ago
Service Department Tech/Field Supervisor
Plano, TX
Full-time
Onsite
Mid, Senior LevelPool Environments is a design/build firm based in Plano, Texas, known for creating innovative and unique waterscapes. The Service Department Tech/Field Supervisor oversees day-to-day service operations, performs maintenance and repair tasks, and supervises the field service team to ensure client satisfaction through effective communication and high-quality service.
Construction
Hiring Manager
Jessica Kutz
Responsibilities
Overseeing day-to-day service operations in the field
Answering/returning emergency line calls
Performing maintenance and repair tasks for clients
Diagnosing and troubleshooting technical issues in the field
Supervising the field service team
Ensuring client satisfaction through effective communication and high-quality service
Coordinating closely with team members and management in the office
Qualification
Required
Expertise in Maintenance & Repair and routine service tasks
Strong Troubleshooting and problem-solving skills
Experience in Field Service processes and responsibilities
Exceptional Customer Service skills, ensuring smooth client interactions
Capacity to lead and work collaboratively with team members
Strong organizational and time management abilities
Knowledge of swimming pool systems and equipment
High school diploma or equivalent, with technical certifications preferred
Physical ability to work outdoors and perform hands-on tasks
Valid driver's license with a clean driving record
Must have TDLR/RAIL certification
Preferred
Technical certifications preferred
Company
Pool Environments
Pool Environments is a design/build firm based in Plano, Texas, specializing in creative and unique waterscapes for clients with discriminating taste.
Founded in 1990
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase