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DACUT · 2 days ago

Front Desk & Administrative Support - Cannabis Retail

Detroit

Full-time

Onsite

New Grad, Entry Level

DACUT is a cannabis retail company that emphasizes a customer-first approach and hospitality in their operations. They are seeking a polished and detail-oriented professional for a front desk and administrative support role that blends customer engagement with executive-style administrative duties.

Retail

Responsibilities

Deliver a warm, confident, and professional welcome to every guest

Manage compliant customer check-ins with accuracy and discretion

Maintain a calm, polished presence during high-volume periods

Serve as the final touchpoint for customer satisfaction before departure

Communicate promotions, loyalty programs, and store updates clearly

Answer questions with confidence, or seamlessly escalate to management

Represent the DACUT brand with professionalism, poise, and hospitality

Act as a trusted support partner to store leadership

Assist with scheduling coordination, internal communication, and daily flow

Track observations, customer feedback, and operational needs

Help maintain organized front-of-house systems and documentation

Monitor lobby flow, wait times, and guest experience

Assist with light inventory coordination and administrative tasks

Support website accuracy and promotional visibility when needed

Research competitor offerings and relay insights to management

Uphold all state cannabis regulations with precision

Handle sensitive information with discretion and professionalism

Maintain accurate records and documentation at all times

Qualification

Customer engagementAdministrative supportHospitality experienceScheduling toolsPOS systemsMultitaskingProfessional appearanceCommunicationAttention to detail