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Volk Optical Inc. · 1 day ago

Key Account Manager

Michigan, United States

Full-time

Onsite

Mid Level

Volk Optical Inc. is the world's leading brand in ophthalmic diagnostic and surgical lenses, aiming to eradicate preventable blindness. They are seeking a Key Account Manager to own and grow accounts, drive sales, and build trusted partnerships with customers.

Health CareManufacturingMedical Device

Diversity & Inclusion

Responsibilities

Own and grow accounts through strategic account plans, joint business reviews, and targeted growth initiatives

Serve as the primary commercial point of contact for customers, building trusted partnerships and long-term relationships

Drive sales of ophthalmic lenses and related solutions by understanding customer needs, clinical preferences, and practice workflows

Protect and enhance premium brand positioning through value-based selling, pricing discipline, and contract management

Collaborate with Marketing, Product Management, Customer Service, and Sales Operations to execute launches, promotions, and account-specific programs

Identify new business opportunities including upselling, cross-selling, and portfolio expansion

Manage forecasts, pipelines, and reporting with accuracy and consistency; provide insights to leadership on trends, risks, and opportunities

Lead negotiations, including pricing, agreements, and terms, within approved guidelines

Support product education and training for customers and internal teams, including clinical and technical aspects of ophthalmic lenses

Monitor market dynamics, competitor activity, and customer feedback to inform strategy and continuous improvement

Ensure compliance with applicable regulations, quality standards, and company policies

Qualification

Account ManagementSales StrategyNegotiation SkillsMarket AnalysisProduct TrainingRelationship BuildingCollaboration

Required