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Prosci · 3 days ago

Resourcing Specialist

United States

Full-time

Remote

Entry Level

$61K/yr - $76K/yr

1+ years exp

Prosci is a purpose-driven organization focused on helping organizations succeed through change. They are seeking a Resourcing Specialist to manage staffing for their Training Delivery Team, ensuring optimal coverage for training programs and maximizing resource utilization.

AssociationConsultingEducation

Culture & Values

Responsibilities

Manage high volume scheduling and resource allocation internally for our Training Success Specialists and Executive Instructors to ensure optimal coverage for a wide variety of training programs

Monitor and forecast resource utilization to maximize efficiency and meet delivery goals

Support proactive capacity planning by identifying short-term gaps and long-term resource trends

Partner with Delivery Leadership, Sales, Client Operations, Logistics, and Advisory teams to align staffing decisions with client needs and organizational priorities

Train to serve as a backup for the Senior Advisory Resourcing & Operations Manager, supporting resource planning for consulting engagements as needed

Represent the delivery team in regularly scheduled meetings with the Sales team to learn of upcoming opportunities and unique client needs

Identify opportunities to streamline resourcing workflows and enhance scheduling efficiency

Leverage platforms such as Certinia, Float, Salesforce, and MS Excel to manage assignments and maintain accurate records

Qualification

Utilization metricsCapacity planningProfessional services staffingCertiniaSalesforceProcess improvementManaging ambiguityCross-team collaborationDetail-orientedEffective communication

Required

Minimum 1-2 years in a resourcing or staffing role within a professional services environment (e.g., consulting or staffing firm)

Strong understanding of utilization metrics and capacity planning

Proven ability to work with urgency and make adjustments and pivots as needed with last minute requests or changes

Experience with professional services automation software for staffing, ideally Certinia and/or Float, but other comparable scheduling tools include OpenAir, QuickArrow, Workday, Rocketlane, and Kronos

Experience utilizing CRM systems (Salesforce preferred)