Tekgence Inc ยท 1 day ago
Laboratory Specialist
SD Metro Area
Contract
Onsite
Mid LevelTekgence Inc is looking for a Lab IT Operations Specialist to maintain and improve the security and stability of laboratory systems. The role involves supporting business needs in labs, managing incidents and requests, and ensuring regulatory compliance and data integrity.
BankingRetailSupply Chain Management
Hiring Manager
Narendra Beniwal
Responsibilities
Active maintenance of all laboratory systems to constantly improve the security and overall stability of the global laboratory environment
Pro-active support of all business needs in the labs to design, implement and maintain innovative technologies
Strong reporting of all requests, incidents and problems using ServiceNow ticketing
Support the customers to provide optimum solutions for data handling (e.g. Data Archiving) considering regulatory compliance and data security and integrity
Installation and maintenance of laboratory specific PCs, periphery, network connections, and communication devices
Support and maintain System Imaging, System Monitoring and Firewall Management
Fulfill service ownership responsibilities within assigned service towers
Actively support the implementation of the RLS service structure
Contribute to the creation and maintenance of the required service components / documentation
Monitoring the performance of our services and continuously improve the corresponding processes
Maintaining continuous inventories for hardware, software and network
Builds up and maintains strong relationship with Customers, Business Partners and Service Units as well as the global RLS ( Regional Lab Support ) team
Actively supports the management of Informatics Operations, Technical Operations and Laboratory Informatics Systems & Support in pRED Operations
Qualification
Required
Degree in Computer Science, Information Technology, or a related field
Experience in laboratory IT systems maintenance and support
Proven track record in stakeholder management
Familiarity with ServiceNow
Experience with regulatory compliance in a laboratory environment
Knowledge of data privacy and security best practices
Preferred
M.Sc. in Computer Science, Information Technology, or a related field
Relevant industry certifications (e.g., ITILv3, CompTIA Network+, SAFe Agile)
Company
Tekgence Inc
We accelerate business transformation by solving complex technology, business and talent challenges.
Founded in 2014
1001-5000 employees
H1B Sponsorship
Tekgence Inc has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (37)
2024 (24)
2023 (30)
2022 (44)
2021 (32)
2020 (48)
Funding
Current Stage
Late StageCompany data provided by crunchbase