Microsoft · 2 days ago
Data Analytics Director - Customer Success
United States
Full-time
Remote
Director/Executive
$131K/yr - $252K/yr
8+ years expMicrosoft is a global leader in technology and innovation, dedicated to empowering every person and organization on the planet to achieve more. The Data Analytics Director - Customer Success will lead a team to enhance customer success through AI-powered solutions on Azure Analytics and Database services.
Application Performance ManagementArtificial Intelligence (AI)Business DevelopmentData ManagementDevOpsInformation ServicesInformation TechnologyManagement Information SystemsNetwork SecuritySoftware
Responsibilities
Lead a team of Technical Architects and Program Managers to enable Field Customer Success teams and Partners in delivering customer engagements for Analytics and Database solutions on Azure
Provide thought leadership and subject matter expertise in Analytics (Fabric, Databricks, Real-time Intelligence, PowerBI, Data Warehousing, Lakehouse, Spark) and Database platforms (Azure SQL Server, CosmosDB, PostgreSQL, MySQL, MariaDB)
Develop high-quality, repeatable IP assets for both Analytics and Database workloads, ensuring adoption and execution by field teams
Empower your team to unblock and accelerate customer engagements, resolve issues in collaboration with product teams and support engineers, and guide architectural design for scalable solutions
Engage with Worldwide Learning SMEs to develop and drive adoption of skilling plans for Cloud Solution Architects, growing expertise in Analytics and Database platforms
Serve as an executive sponsor for strategic customers, accelerating digital and AI transformation through innovative solutions leveraging Azure Analytics and Database services
Build and grow teams through talent management, diversity and inclusion, coaching, and career development. Foster a culture of customer-centricity, collaboration, and technical intensity
Lead the team to achieve positive Customer Satisfaction results, coaching them to become trusted advisors and enabling defined Customer Success Plan outcomes
Gather Voice of the Customer and Field, leveraging insights to influence product roadmaps and drive continuous improvement and innovation
Foster a continuous self-learning culture, model impactful community engagement, and coach inclusivity
Embody Microsoft’s culture and values of respect, integrity, accountability, and inclusion
Qualification
Required
Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 8+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting + OR equivalent experience
3+ years people management experience, including managing consultant practice managers, technical sales managers, and/or technical architect managers
Preferred
Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 12+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR Master's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 8+ years experience in cloud/infrastructure technologies, technology solutions, practice development, architecture, and/or consulting + OR equivalent experience
6+ years experience working in a customer-facing role (e.g., internal and/or external)
6+ years experience leading technical projects, teams, or functions
Technical Certification in Cloud (e.g., Azure, Amazon Web Services, Google, security certifications)
5+ years people management experience, including managing consultant practice managers, technical sales managers, and/or technical architect managers
Company
Microsoft
Microsoft is a software corporation that develops, manufactures, licenses, supports, and sells a range of software products and services.
10001+ employees
H1B Sponsorship
Microsoft has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (9192)
2024 (9343)
2023 (7677)
2022 (11403)
2021 (7210)
2020 (7852)
Funding
Current Stage
Public CompanyTotal Funding
$1MKey Investors
Technology Venture Investors
2022-12-09Post Ipo Equity
1986-03-13IPO
1981-09-01Series Unknown· $1M
Leadership Team
Satya Nadella
Chairman and CEO
Vukani Mngxati
Chief Executive Officer - Microsft South Africa
Recent News
MarketScreener
2026-01-06
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