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PharmaCann Inc · 1 day ago

Back of House Supervisor

State College, PA

Full-time

Onsite

Mid Level

$21/hr - $21/hr

4+ years exp

PharmaCann, Inc. owns and operates production facilities and retail dispensaries for cannabis-based products. The Back of the House Supervisor is responsible for managing policy and procedure, compliance, inventory, and operational objectives of the dispensary, ensuring accountability among employees and improving inventory accuracy.

Health CareMedical

Responsibilities

Oversee and execute all inventory specific initiatives as outlined on the master calendar

Deliver results and strategic direction by ensuring day-to-day operations run smoothly through the store team

Work with cross-divisional teams to build consensus on strategic objectives, goals, and operational plans

Ensure the store is audit compliant and achieves acceptable scores

Establish and implement operational policies, standards, and procedures for retail staff

Ensure compliance with all safety and security policies and procedures within the retail store

Communicate, work closely, and successfully collaborate with other Managers to achieve the organization’s goals

Partner with the PharmaCann Human Resources team in the following HR functions:

Interview, recruit, and hire to fill gaps in open positions in a timely manner based on store performance and volume

Train managers and employees in expected operational standards using appropriate tools such as SOP’s, compliance audits, company and state policy, and procedures

Develop and maintain a training calendar and ensure associate onboarding and new hire training is complete

Ensure continuous training and development with team members through training curriculums that result in consistency across all stores

Write and deliver team members’ performance reviews in partnership with GM to determine succession plans, build on member’s strengths and develop areas of improvement

Manage the performance, coach, and discipline team members on performance and violation of company and compliance policies in partnership with GM and HR

Maintain a highly organized and professional documentation of employee issues

Provide leadership, training, guidance, and support to team members that foster continuous learning and improvement in the performance of the store

This role may be required to assist with other duties as assigned as well as in other functions of the operation including but not limited to: call center, sales consulting, outreach, security, delivery, and visual merchandising

Projects a positive image of the organization to employees, customers, industry, and community

Embodies the culture, values, and tenets of PharmaCann and full support of our purpose, goal, and key objectives

Qualification

Inventory managementRetail operationsTrainingDevelopmentP&L responsibilityRetail technology systemsAnalytical skillsMicrosoft Office SuiteStore management experienceCustomer service

Required

Minimum 21 years of age (or per state regulations)

Minimum 2 years' experience supervising training, quality, and customer service in retail

1 year PharmaCann supervisory experience will be considered in lieu of 2 years supervisory experience

Minimum 4 years' retail experience, including a combination of front end and/or inventory responsibilities

Skilled in Google and/or Microsoft Office Suite

Experience with significant P&L responsibility

Strong knowledge of retail technology platforms and systems

Must possess strong analytical skills to assess data, facts, and figures used to develop strategies designed to improve the business

Preferred

Bachelor's Degree in business, operations management, or a related field is preferred

Store management experience preferred

Company

PharmaCann Inc

PharmaCann, founded in 2014, is one of the country’s largest vertically integrated cannabis companies, providing safe, reliable, top-quality cannabis products to improve people’s lives.

Founded in 2014

Oak Park, Illinois, USA

51-200 employees