Chief of Maintenance - Condo jobs in United States
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Castle Group · 1 day ago

Chief of Maintenance - Condo

Castle Group is seeking a Chief of Maintenance responsible for the strategic direction, planning, and execution of all maintenance operations for the community. This role includes overseeing the maintenance team and managing external vendors to ensure safety, functionality, and aesthetics of the facilities while delivering superior customer service.

Real Estate

Responsibilities

Develop and implement a comprehensive maintenance strategy for the community, including preventative maintenance programs, capital improvement projects, and emergency response plans
Oversee the maintenance and performance of all major systems, including HVAC, plumbing, electrical, and mechanical equipment
Lead, mentor, and develop the maintenance team, providing training and support to ensure high performance and team engagement
Establish and manage relationships with external contractors and vendors, ensuring that services are delivered on time and within budget
Review and approve bids and proposals for major maintenance projects and repairs, ensuring cost efficiency and quality
Assist General Manager or Property Manager in the department’s budget, including forecasting, annual budget process, tracking expenses, and making strategic financial decisions related to maintenance needs
Collaborate with the General Manager or Property Manager on long-term facility planning, including renovations, upgrades, and sustainability initiatives
Ensure compliance with all local, state, and federal regulations, including OSHA, environmental, and safety standards
Regularly inspect the property to identify maintenance needs, safety concerns, and opportunities for improvement
Lead emergency response efforts, including disaster preparedness and recovery in coordination with the General Manager and other departments
Provide detailed reports on maintenance operations, including safety audits, budget updates, and progress on major projects
May assist with other sites and other regions on an as needed basis
Other duties and responsibilities as assigned
Directly manage the maintenance team
Carry out supervisory responsibilities in accordance with Castle’s policies and applicable laws
Responsibilities include interviewing, hiring, and training, developing and mentoring employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems

Qualification

Building systems knowledgeMaintenance leadership experienceProject management skillsHVAC certificationBudget managementMaintenance management softwareCustomer service skillsCommunication skillsLeadership skillsProblem-solving skillsOrganizational skills

Required

High school diploma or equivalency required
7+ years of experience in a maintenance leadership role, with 3+ years in a supervisory capacity
Strong knowledge of building systems, including HVAC, plumbing, electrical, and mechanical systems
Knowledge and understanding of High Rise/ Condo Life Safety equipment (Fire suppression systems, generators, chillers, cooling towers, elevators, etc.) required
Proven ability to manage large-scale maintenance operations and a track record of managing capital projects and budgets
Excellent leadership, communication, and organizational skills
Strong problem-solving abilities and the capacity to manage multiple projects simultaneously
Proficiency in Microsoft Office Suite and maintenance management software
Valid Driver's license required
Strong customer service, communication, and interpersonal skills to help create effective customer-focused relationships with all levels within the organization
Effective leadership skills
Able to work under tight deadlines and use time effectively based on key priorities
Intermediate command of computer hardware/software, specifically Microsoft Office Suite
Effective written and verbal communication skills
Excellent interpersonal, negotiation, and conflict resolution skills
Excellent organizational skills and attention to detail
Strong analytical and problem-solving skills
Ability to prioritize tasks and to delegate them when appropriate
Ability to act with integrity, professionalism, and confidentiality
Communicate, receive and exchange ideas and information by means of spoken and written language
Able to work under pressure, maintain composure and utilize good judgement during emergency/difficult and stressful situations
Ability to lift 50lbs. following appropriate safety procedures
Ability to work in an upright standing position for long periods of time
Crawl in small and tight spaces
Work in different environmental working conditions (e.g. heat, cold, wind, rain)
Walk and climb stairs
Stoop and bend
Extensive use of fingers for typing and visual use of the computer monitor
Handle, grasp, feel objects and equipment
Reach with hands and arms
Ability to quickly and easily navigate property/buildings are required to meet the job functions
Repeat various motions with wrists, hands and fingers
Ability to detect auditory and/or visual emergency alarms
May be required to perform work outdoors during all seasons
Ability to climb ladders and work at heights above ground level (12-16 ft.)
Ability to hear, understand and respond appropriately to verbal requests made in person and over the telephone
Visual ability correctable to 20/20
Ability to respond verbally in an understandable, professional manner in person and over the telephone
May be required to travel for training sessions off-site
Ability to work extended hours and weekends if needed

Preferred

Bachelor's degree in Facilities Management or a related field
Certification in relevant fields such as HVAC, CPO, or OSHA

Company

Castle Group

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Castle Group is a real estate firm providing property selling, buying and investment services.

Funding

Current Stage
Late Stage

Leadership Team

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Craig Vaughan
President
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Robert Donnelly
Founding Partner
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Company data provided by crunchbase