Apply on Employer Site

Chick-fil-A Supply · 1 day ago

Warehouse Operations Manager

30121

Full-time

Onsite

Senior Level

7+ years exp

Chick-fil-A Supply is an innovative distribution service provider focused on meeting the unique needs of Chick-fil-A restaurants. The Operations Manager will lead the execution of safe and efficient warehouse operations at their new Distribution Center, overseeing a team and ensuring seamless integration with transportation operations.

LogisticsSupply Chain ManagementTranslation ServiceWarehousing

Responsibilities

Lead the warehouse division of a large-scale food service distribution center operation, including the design, implementation, management, and improvement of warehouse procedures and service standards

Closely collaborate with DC leaders, including planning, sales, and transportation to identify operational bottlenecks and develop solutions to streamline and improve as needed

Support the safety leader in ensuring compliance with government regulations (federal, state, and local), including responding to regulatory and internal audits of operations

Manage budget of warehouse operations at the DC, and assess the cost and performance of current and alternative warehouse procedures and service standards, analyzing the data to recommend process improvements to ensure optimal alignment and collaboration

Deliver high service levels to Operators and achieve Key Performance Indicators (KPIs)

Define and communicate warehouse equipment needs (e.g. MHE, racking)

Lead resource planning, shift planning and scheduling for warehouse staff, collaborating with the staffing lead. Recruit, train, and develop a strong team. Coach and mentor a team of warehouse supervisors

Support the Chick-fil-A vision and strategy by building a culture that aligns with the Chick-fil-A Supply values of care, safety, and excellence

Work closely with CFA Supply Senior Leadership Team, CFA Supply Services, Operators, and various business partners to ensure service standards are met

Complete other activities as required

Qualification

Warehouse operations managementProcess improvementSupply chain managementBudget managementLean Six SigmaKPI managementLogistics knowledgeERP/WMS/TMS experienceCommunication skillsNegotiation skillsTeam leadershipAttention to detail

Required

7+ years of experience in distribution, manufacturing, or other relevant supply chain field management

Strong aptitude to think critically, solve problems, and drive improvements in a professional and respectful manner

Demonstrated functional knowledge and expertise in distribution, including Warehousing – ambient as well as refrigerated zones, operations (including Six Sigma and Lean), engineering standards, warehouse equipment, sanitation and GMPs, performance metrics, supplier management

Working knowledge of inbound logistics, warehousing, IT systems, and outbound logistics in the distribution industry

Demonstrated experience and success with process improvement and efficiency, including establishing and managing KPIs

Working knowledge of innovations in supply chain and warehousing

Knowledge of and ability to ensure compliance with general safety standards, quality specifications, and governmental requirements

Exceptional organization, attention to detail, and communication skills

Demonstrated ability to value both relationships and results and to put others above themselves

Strong ability to negotiate and resolve conflict by navigating confrontational situations to ensure all parties are treated with honor, dignity, and respect

Proficient in Microsoft Word, Excel, Outlook, and Access; experience with ERP, WMS, and TMS solutions

Bachelor's Degree in business, accounting, logistics, supply chain or another relevant field