HubSpot · 1 week ago
Senior Product Designer II, Customer Journey - Platform
Cambridge, MA, USA
Full-time
Hybrid
Senior Level
$162K/yr - $258K/yrHubSpot is an AI-powered customer platform that focuses on delivering a unified user experience. The Senior Product Designer II will define and design experiences across the platform while fostering collaboration and innovation in a dynamic environment.
AnalyticsCopywritingMarketingSaaSSocial Media
Responsibilities
Define, design, and steward experiences that span the entire platform—ensuring cohesion and preventing silos
Shape, evolve, and contribute to our design systems; set standards and solve for consistency, scalability, and accessibility
Ideate, design, and experiment with AI and automation—whether in customer features, predictive tools, or your own design workflow
Foster deep partnership with Product Managers, Engineers, UX Researchers, and Content Designers
Define success metrics, validate with analytics and qualitative insights, and iterate relentlessly for both user value and business outcomes
Elevate team craft, mentor others, share feedback, and help define what’s next for the Product Platform at HubSpot
Qualification
Required
Proven Product Design Craft Expertise: To stand out in the application process, share a portfolio that showcases depth of craft, systems thinking, and measurable impact on users and the business, especially in complex, scalable, or platform environments
Collaborative Leadership: A history of influencing outcomes across disciplines by building trust, driving alignment, and championing user-centric solutions
Systems and Scale Thinking: Passion for connecting the dots across products and platforms, designing experiences that grow with our customers and business needs
Adaptability & Change Readiness: Comfort with ambiguity and a proactive mindset in the face of change. You're energized by new challenges and thrive in a dynamic, evolving environment
AI & Automation Curiosity: Excitement to work with (and continue learning about) AI and automation—whether to elevate customer experiences or optimize how we design and deliver
Growth Mindset: A genuine drive to constantly learn, share knowledge, and help yourself and others get better, every day
Benefits
HubSpot’s equity plan to receive restricted stock units (RSUs)
Overtime pay
Benefits and perks HubSpot offers to help employees grow better
Company
HubSpot
HubSpot develops cloud-based, inbound marketing software that allows businesses to transform the way that they market online.
Founded in 2006
5001-10000 employees
H1B Sponsorship
HubSpot has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (148)
2024 (125)
2023 (101)
2022 (107)
2021 (43)
2020 (33)
Funding
Current Stage
Public CompanyTotal Funding
$100.5MKey Investors
Scale Venture PartnersMatrixGeneral Catalyst
2014-10-10IPO
2012-11-05Series E· $35M
2011-03-08Series D· $32M
Leadership Team
Yamini Rangan
Chief Executive Officer
Dharmesh Shah
Founder and CTO
Recent News
2026-01-12
Company data provided by crunchbase