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Enterprise Mobility · 4 days ago

Seasonal Customer Service Exit Booth - PVD Airport

T.F. Green Warwick Providence Airport

Full-time

Onsite

New Grad, Entry Level

$19/hr - $20/hr

Enterprise Mobility at the T.F. Green Airport has an exciting opportunity for a Seasonal Customer Service Exit Booth Agent. This role involves providing superior, friendly, efficient service during the rental car assignment process and ensuring customer satisfaction during rentals and returns.

RentalTourismTravel

No H1B

Responsibilities

Prepare all rental documents accurately and completely

Verify car information and VIN number for security and car control

Provide additional service to Emerald Aisle members by offering our refueling option

Maintain the appearance of the Exit Booth and surrounding areas to present a neat and orderly image

Ensure that 'Booth' is stocked with appropriate supplies to meet the needs of our customers

Provide all customers with undivided attention while assisting them at the exit booth

Make eye contact and greet all customers; thank customer at the conclusion of all transactions

Assist customers with directions, maps, local area information, and appropriate service information; effectively and efficiently resolve all customer service issues as necessary

Perform other customer service related duties, in addition to those listed, to ensure our service levels meets the needs of the customer

Qualification

Customer ServiceAttention to DetailCommunication SkillsProblem Solving

Required

Must be at least 18 years of age

Must have a valid unrestricted driver's license with no more than two moving violations and/or at fault accidents in the past three years

No drug or alcohol related conviction on driving record in the past 5 years

Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future

Apart from religious observation, must be able to work one of the following schedules: Sunday - Thursday 8:00am-4:30pm (Off Friday & Saturday) or Tuesday - Saturday 4:00pm-Close (Off Sunday & Monday)