Warby Parker · 1 day ago
Optical Keyholder - Highland Village MS
Jackson, MS
Full-time
Onsite
Mid, Senior Level
2+ years expWarby Parker is searching for an Optical Supervisor to join our growing team of in-house optical professionals. In this role, you’ll rely on your optical prowess, friendly demeanor, and product expertise to create incredible customer experiences while also leading and mentoring the optical team.
E-CommerceFashionRetail
Responsibilities
Work directly with customers to help meet all of their eyewear needs
Take and record measurements, adjust and fit eyewear, and execute these details with flawless accuracy
Check that our finished eyewear meets our optical standards, as well as customer requirements and requests
Use your expertise to explain prescription terminology and product offerings to customers
Set your store up for success each day by ensuring that all operational, service, and staff zoning procedures are executed to Warby Parker standards
Drive the store vision and sales by providing above-and-beyond service on the floor and acting as the main contact for customer and operational questions
Work with store management to lead and mentor the Optical team, including participants of our Optician Apprentice Program, and exemplify what great service looks like
Help maintain general store systems, inventory databases, and business operations
Foster and support a productive, positive employee culture in your store
Qualification
Required
A licensed dispensing optician in states that require a license (or an ABO-certified optician in non-licensing states) with 2+ years of experience, including supervisor responsibilities
Passionate about the eyewear and retail industries
A clear, effective, and professional communicator—you can break down technical terms for customers to easily understand
Dedicated to going above-and-beyond to make customers (and your teammates!) happy
An energetic, positive team player who's able to adapt in a fast-paced, ever-changing work environment
Not on the Office of Inspector General's List of Excluded Individuals/Entities (LEIE)
Benefits
Health, vision, and dental insurance
Life and AD&D Insurance
Paid time off
Paid Holidays
Retirement savings plan with a company match
Parental leave (non-birthing parents included)
Short-term disability
Employee Assistance Program (EAP)
Bereavement Leave
Optical Education Reimbursement
Snack Pantry
And more (just ask!)
Company
Warby Parker
Warby Parker is a lifestyle brand that offers designer eyewear while being a socially conscious business.
1001-5000 employees
H1B Sponsorship
Warby Parker has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (6)
2024 (3)
2023 (1)
Funding
Current Stage
Public CompanyTotal Funding
$730.5MKey Investors
GoogleD1 Capital PartnersDurable Capital Partners
2025-05-20Post Ipo Equity· $75M
2024-02-21Post Ipo Debt· $120M
2021-09-29IPO
Leadership Team
Dave Gilboa
Co-Founder and Co-CEO
Neil Blumenthal
Co-founder and Co-CEO
Recent News
MenloVentures
2026-01-05
Company data provided by crunchbase