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ITC Federal · 2 days ago

Project Manager III

US-

Full-time

Hybrid

Senior Level

ITC Federal, LLC is an information technology and consulting company focused on servicing the needs of the Federal Government. The Senior Project Manager will support a wide array of IT projects, managing schedules, cost estimates, and client interactions to ensure project deliverables are met on time.

Information TechnologySecurity

Work & Life Balance

No H1B

Security Clearance Required

Responsibilities

Serves as the Senior Project Manager for a large, complex task order (or a group of task orders affecting the same common/standard/migration system) and shall assist the Program Manager in working with the Government Contracting Officer (CO), the task order-level Task Managers (TM), Government management personnel and customer agency representatives

Under the guidance of the Program Manager, responsible for the overall management of the specific task order(s) and insuring that the technical solutions and schedules in the task order are implemented in a timely manner

Performs enterprise wide horizontal integration planning and interfaces to other functional systems, including the development of conceptual systems requirements; systems integration requirements; systems phasing plan; business application consultation; problem tracking/management; and preparation and delivery of presentations

Provides technical/management leadership on major tasks or technology assignments

Establishes goals and plans that meet project objectives

Has domain and expert technical knowledge

Directs and controls activities for a client, having overall responsibility for financial management, methods, and staffing to ensure that technical requirements are met

Interactions involve client negotiations and interfacing with senior management

Decision making and domain knowledge may have a critical impact on overall project implementation

May supervise others

Analyze and define the overall IT requirement for the site including equipment, cabling, circuits, logistics, and track each approved project to completion

Support in the management and processing of approved IT Service Requests, to include, but are not limited to office relocations, provisioning new facilities, renovations, and/or expansion of existing facilities

The contractor shall analyze and define the overall IT requirement for the site including equipment, cabling, circuits, logistics, and track each approved project to completion

Ensure that project activities and deliverables are accomplished within the general scope of the task order on time

Work collaboratively with Network Engineering to ensure that proposed designs will meet client requirements

Ensure effective communications and collaboration with the DHS Office of Facilities and Asset Management through weekly meeting and project status reporting

Schedule a site survey to obtain specific data for the site

Prepare needs analysis documents

Track all Migration related costs using DHS supplied standard templates

Maintain the master project schedule

Create ITSR’s via Remedy for wide area network (WAN) connectivity to new sites, site upgrades, or site relocations

General IT Knowledge

Extensive Experience with the Agile process

Extensive Experience with Microsoft Project and Microsoft Office

Prepare procurement requisitions for equipment, determine equipment delivery schedules, and track equipment warranty coverage

Communicate with field points of contact and IT Field Operations (ITFO) to advise them of equipment orders, delivery schedules, and planned installation dates

Maintain current site address and contact information for all sites using a Government provided template

Provide client feedback survey metrics using a client satisfaction survey instrument provided by DHS

Report schedule variances/jeopardies

Maintain Dashboard for ITSR projects and provide weekly status on all active, on-hold, and closed projects

Manage complex projects with numerous communications components such as routers, switches, packet shapers, firewalls, and performance optimization appliances

Meet with OCIO SMEs and customers to determine their infrastructure needs; make recommendations for systems implementation

Respond to Information Technology Service Request (ITSR)/Intake Program by receiving their requirements, develop Rough Orders of Magnitude (ROM), and create/submit a requisition package to the IT Service Support Management (ITSSM) Project Manager

Provide technical support for the identification, development, and establishment of DHS standards, procedures, and guidelines

Update security-related documentation as required

Comply with the DHS System Lifecycle Management (SLM) process

Reports as requested

Qualification

Agile processMicrosoft ProjectMicrosoft OfficeCustomer relationshipInterpersonal skillsWritten communicationOral presentationTime managementOrganizational skills