Welcome Team Coordinator jobs in United States
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ABC Home & Commercial Services of DFW, Inc. · 1 day ago

Welcome Team Coordinator

ABC Home & Commercial Services of DFW, Inc. is seeking a Welcome Team Coordinator to support their sales team by ensuring effective communication between sales representatives, customers, and technicians. The role involves setting up new accounts, maintaining customer satisfaction, and managing administrative tasks to enhance operational efficiency.

Consumer Services

Responsibilities

Set up new customer accounts following agreements and established processes
Oversee and maintain the Leadline process to ensure efficiency and accuracy
Assign and route jobs, ensuring all work is completed and accounted for accurately
Collaborate with the team to ensure all tasks for the day are completed and processes are followed
Support sales representatives in administrative tasks and customer interactions

Qualification

Customer serviceMicrosoft WordMicrosoft ExcelOrganizational skillsFSM software familiarityProblem-solvingAttention to detailTeam collaborationIndependent work

Required

Proven experience in an administrative or sales support role, ideally within a fast-paced environment
Strong organizational skills, both verbal and written
Customer service-oriented with the ability to handle inquiries professionally and efficiently
Proficient in Microsoft Word and Excel
Familiarity with FSM software's used in the pest and home services industries
Ability to quickly learn new systems, processes and business needs
Strong problem-solving abilities with a keen attention to detail
Experience with customer-facing roles with a focus on building and maintaining positive relationships
Ability to work independently and collaboratively within a team

Benefits

Health, Dental, Vision, Life Insurance, and more!
401(k) with company match.
Paid Time Off (PTO).
Company vehicle and phone.
Lead Now Program for all employees to increase earnings.
Work in a dynamic and supportive team environment.

Company

ABC Home & Commercial Services of DFW, Inc.

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ABC Home & Commercial Services proudly serves families, businesses, and team members across the Dallas–Fort Worth Metroplex and East Texas.

Funding

Current Stage
Growth Stage

Leadership Team

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Russell Jenkins
Chief Communications Officer
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Company data provided by crunchbase