Humana · 1 month ago
Field Care Manager, Behavioral Health
Winnebago, IL
Full-time
Hybrid
Entry, Mid Level
$65K/yr - $89K/yr
2+ years expHumana is committed to putting health first, and they are seeking a Field Care Manager, Behavioral Health to provide integrated care for members. The role involves conducting assessments and coordinating care to enhance behavioral health outcomes for members in Illinois.
Health CareHealth InsuranceInsuranceVenture Capital
Responsibilities
Utilize high-quality, evidence-based behavioral health services through personalized care coordination, crisis intervention, peer support, and strong collaboration with medical and behavioral health providers
Provide comprehensive, integrated support to members experiencing behavioral health conditions, including children, adolescents, adults with serious mental illness (SMI) and serious emotional disturbance (SED), Substance Use Disorders (SUD) and justice-involved members
Engages members in their own communities, meeting them face-to-face whenever possible to build trust and facilitate meaningful care coordination
Complete all required assessments, including the Comprehensive Risk Assessment (HRA)
Coordinates behavioral health and medical services, ensuring appropriate provider engagement and adherence to treatment plans
Improve member’s health literacy while simultaneously addressing health related social needs to positively impact member’s healthcare outcomes and well-being
Serving as the quarterback of the member’s interdisciplinary care team (ICT), overseeing care planning, transitions, and service delivery
Facilitating ICT meetings, ensuring seamless communication among providers, Service Coordinators, and Care Management Extenders
Proactively support transition of care efforts
Engaging in biannual and quarterly face-to-face visits, ensuring continuous monitoring and proactive intervention
Must be able to work with autonomy but reach out when support is needed
Collaborates with internal departments, providers, and community-based organizations to link to appropriate services and create a seamless, culturally competent care experience that respects the members’ preferences and needs
Will follow processes, and procedures to ensure compliance with regulatory requirements by the Illinois Department of Human Services (IDHS), Center for Medicare and Medicaid Services (CMS) and the National Committee on Quality Assurance (NCQA)
Other job duties as assigned
Qualification
Required
Must reside in Illinois; This role will be regionally based in Rockford
Active Illinois licensed LCSW, LMFT or LCPC (No supervisees or provisional licenses)
Minimum of 2 years of post-degree clinical experience in behavioral health setting
Case management experience working with complex SMI, SUD, SED population
Ability to travel to region-based facilities and homes for face-to-face assessments
Exceptional oral and written communication and interpersonal skills with the ability to quickly build rapport
Ability to work with minimal supervision within the role and scope
Ability to use a variety of electronic information applications/software programs including electronic medical records
Intermediate to Advanced computer skills and experience with Microsoft Word, Outlook, and Excel
Ability to work a full-time schedule
Valid driver's license, car insurance, and reliable transportation
Preferred
Case Management Certification (CCM)
3-5 years of in-home assessment and care coordination experience
Experience working with Medicare, Medicaid and dual-eligible populations
Field Case Management Experience
Knowledge of community health and social service agencies and additional community resources
Previous managed care experience
Bilingual
Benefits
Medical, dental and vision benefits
401(k) retirement savings plan
Time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave)
Short-term and long-term disability
Life insurance
Company
Humana
Humana is a health insurance provider for individuals, families, and businesses.
10001+ employees
H1B Sponsorship
Humana has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (282)
2024 (246)
2023 (284)
2022 (274)
2021 (212)
2020 (84)
Funding
Current Stage
Public CompanyTotal Funding
$13.07B2025-05-30Post Ipo Debt· $5B
2025-03-03Post Ipo Debt· $1.25B
2024-03-11Post Ipo Debt· $2.25B
Leadership Team
Jim Rechtin
CEO and President
Caleb Gallifant
Chief Operating Officer, CenterWell Home Health
Recent News
2026-01-16
2026-01-16
Company data provided by crunchbase