PayPal · 1 day ago
Senior Manager, Tech Communications
San Jose, CA
Full-time
Hybrid
Senior Level, Lead/Staff
$112K/yr - $192K/yr
8+ years expPayPal is a leader in global commerce, providing innovative payment solutions to consumers and businesses. They are seeking a Technology Communications Senior Manager to lead high-impact communication strategies, translating complex technical advancements into engaging narratives for diverse audiences.
E-Commerce PlatformsFinTechMobile PaymentsTransaction Processing
Responsibilities
Lead complex communication projects and campaigns, ensuring alignment with business objectives
Develop and execute advanced communication strategies to enhance brand visibility and reputation
Collaborate with senior leadership to identify communication opportunities and challenges
Implement best practices for communication management and reporting
Ensure compliance with relevant regulations and standards in all communication efforts
Provide mentorship and technical guidance to the communications team
Develop, drive, and evaluate key PR strategies and programs. Prepare news and launch activities, including coordinating media interviews, tours, and events, as well as generating releases, presentations, and other materials as appropriate
Craft compelling narratives that showcase PayPal's technological advancements in AI and security, translating complex technical concepts into accessible content for diverse audiences
Collaborate with technical teams to identify noteworthy technological developments and transform their work into engaging stories that demonstrate how these innovations benefit customers, merchants, and the industry
Cultivate and maintain relationships with key media and industry leaders and proactively pitch stories to raise awareness of PayPal's Tech & AI initiatives
Execute external communication strategies that showcase the PayPal’s AI story to media, customers, industry influencers, and the broader public
Coordinate thought leadership initiatives to promote PayPal’s AI offering by positioning the company within key technology trends, industry insights, and market dynamics
Work closely with external agencies and partners to scale storytelling efforts, manage deliverables, and ensure message consistency across channels
Report on the impact of external communications and optimize future initiatives based on performance data and industry benchmarks
Track and analyze the effectiveness of communications efforts and provide regular reports to leadership. Build and manage partnerships with AI vendors, fintech platforms, and commerce technology providers
Qualification
Required
8+ years relevant experience and a Bachelor's degree OR Any equivalent combination of education and experience
Lead complex communication projects and campaigns, ensuring alignment with business objectives
Develop and execute advanced communication strategies to enhance brand visibility and reputation
Collaborate with senior leadership to identify communication opportunities and challenges
Implement best practices for communication management and reporting
Ensure compliance with relevant regulations and standards in all communication efforts
Provide mentorship and technical guidance to the communications team
Preferred
Experience in technology communications
Exceptional written and verbal communication skills, with the ability to convey complex financial concepts to various audiences
Strong leadership, cross-functional collaboration, and executive stakeholder management skills
Experience working with executives and in collaborative environments
Track record of supporting successful thought leadership and external storytelling campaigns
Understanding of agentic AI and intelligent commerce systems
Familiarity with regulatory and ethical considerations in AI
Benefits
Flexible work environment
Employee shares options
Health and life insurance
Medical, dental, vision, and other benefits
Company
PayPal
PayPal is a financial service company that provides online payment solutions to its users worldwide.
10001+ employees
H1B Sponsorship
PayPal has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1144)
2024 (917)
2023 (775)
2022 (921)
2021 (1051)
2020 (1049)
Funding
Current Stage
Public CompanyTotal Funding
$12.17BKey Investors
Kohlberg Kravis RobertsBlueRun Ventures
2025-11-17Post Ipo Debt· $6.95B
2023-06-07Post Ipo Debt· $5B
2015-07-20IPO
Leadership Team
Simon Bladon
CEO, UK
chaloem khompitoon
President & CEO
Recent News
2026-01-07
2026-01-07
Small Business Trends
2026-01-06
Company data provided by crunchbase