SOPHiA GENETICS · 1 week ago
Senior Field Application Specialist
New Jersey, United States
Full-time
Hybrid
Mid, Senior Level
$71K/yr - $144K/yrSOPHiA GENETICS is a company focused on leveraging data-driven medicine to improve healthcare outcomes for cancer and rare disease patients. They are seeking a Senior Field Application Specialist to train and support customers on their solutions, collaborate with sales and marketing teams, and contribute to laboratory projects.
Artificial Intelligence (AI)Big DataBioinformaticsBiotechnologyGeneticsHealth CareLife ScienceMedical
Responsibilities
Provide appropriate training to customers on SOPHiA GENETICS solutions, manage customer support
Build effective relationships with new and existing clients for field application purpose, monitor the customer feedback on product usage
Elaborate laboratory documents
Train internal and external collaborators
Gather feedback from customers regarding their needs, communicate internally for product design improvement
Coordinate with the development and/or marketing team for proper market implementation
Qualification
Required
Hands on experience with NGS library preparation and captures is required
Experience with liquid handler robots (Hamilton, Beckman, ...) is a strong plus
Master's degree in Life Sciences, PhD preferred
Excellent customer relations & service skills
Willing to travel to various locations for executing trainings and any customer supports (60%)
Excellent scientific communication skills, both oral and written
High level of accuracy, reliability, and strong organizational skills
Strong problem-solving abilities and logical reasoning
Collaborative mindset with great team spirit
Preferred
PhD preferred
Benefits
Outstanding Medical (with Telemedicine), Dental, and Vision Plan with 90% employer contributions, including $0 deductible plans options.
Life and AD&D company provided
Company 4% match 401K contributions
Company-paid Short and long-term disability insurance
20 Days PTO (Increases with tenure), 5 sick days and 13 Public holidays recognised
FSA commuter benefits
Supplemental employee insurance options are available for Accident, Critical Illness, Hospital and Legal
Voluntary Pet Insurance and Auto and Home options
Employer Assistance Program free for all employees
Company
SOPHiA GENETICS
SOPHiA GENETICS is a biotechnology firm that aims to support healthcare professionals by maximizing the power of data-driven medicine.
Founded in 2011
201-500 employees
Funding
Current Stage
Public CompanyTotal Funding
$265.15MKey Investors
Perceptive AdvisorsaMoon FundGeneration Investment Management
2024-05-02Post Ipo Debt· $15M
2021-07-23IPO
2020-10-01Series F· $110M
Leadership Team
Jurgi Camblong
Founder and CEO
George Cardoza
Chief Financial Officer
Recent News
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2026-01-16
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