VIVA HEALTH · 1 day ago
Telephonic Care Coordinator
Birmingham, Alabama, United States
Full-time
Onsite
Entry, Mid Level
2+ years expVIVA HEALTH, ranked one of the Best Places to Work by Modern Healthcare, is seeking a Telephonic Care Coordinator in Birmingham, AL. This role involves completing telephonic follow-up calls to ensure patients have access to necessary services, assisting with care management, and promoting disease self-management.
Health CareInsurance
Responsibilities
Complete telephonic follow up calls to ensure that recipients have access to all covered services appropriate to the patient's condition or circumstance
Assist other ACHN team members in carrying out care management services
Provide assistance with promoting disease self-management
Utilize approved education tools
Provide information to the patient on medical and community services as directed
Assist with carrying out established plan of care as directed
Assist with additional referral outreach or outreach related to Quality Improvement Projects
Qualification
Required
LBSW
Two years of clinical experience
Willing to submit to vaccine testing and screening
Excellent interview and telephone skills, as well the ability to work with patients in a caring and helpful (confident and tactful) manner
Working knowledge of health-related service delivery systems
Excellent communication and relationship skills
Ability to analyze varied environmental factors in relation to patient wellbeing and work independently in an autonomous setting
Ability to locate, augment and develop resources, including information on services offered by other agencies
Strong organizational and time management skills
Ability to be flexible and adaptable
Basic computer skills including use of Microsoft Word and Excel
Preferred
LMSW
CCM
One year of assessing resources and coordinating care with low-income populations
Benefits
Tuition reimbursement for employees and dependents
Paid parental leave
Paid day for community service
Company
VIVA HEALTH
VIVA HEALTH is the preferred healthcare provider which provides Health Insurance, Medicare, Medicaid and Healthcare.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
C
Cardwell Feagin
COO
Recent News
2025-05-16
Company data provided by crunchbase