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Gen Re · 3 weeks ago

Claims Manager - Life and Health

Stamford, CT, US

Full-time

Hybrid

Senior Level

$155K/yr - $259K/yr

General Re Corporation is a holding company for global reinsurance and related operations. The Claims Manager in Life Global Claims oversees the unit claims business, ensuring compliance and performance management while acting as a senior resource and mentor within the team.

Insurance

Responsibilities

The Claims Manager completes performance appraisals, provides salary planning recommendations and implements training/educational plans for the Unit. Additionally, the incumbent manages the interviewing, hiring and performance management

The Claims Manager is expected to demonstrate superior analytical and claim handing skills and to have strong knowledge of changes in case law, jurisdictions, coverage, and recognition of exposures for timely financial reporting purposes. The Claims Manager acts as a senior resource, teacher and technical claim advisor to the team and others within the Global Claims LH Organization

The Claims Manager is expected to set the tone for the unit’s performance via team and individual goals and client centric activity. Existing and potential future client relationship management, trend analysis and proactive inventory management, along with the establishment of and adherence to proper claim controls is the responsibility of the Claims Manager. The incumbent also is responsible for the development and implementation of process improvements and workflow within the product lines assigned

The Claims Manager oversees the professional development of the staff. The incumbent ensures individuals have the necessary skills and developmental opportunities to continually meet the business needs of the Unit, Department and Division

The Claims Manager coordinates all administrative and procedural aspects of the Unit. The incumbent acts as the unit champion and fosters a supportive and results oriented environment. As the unit leader, incumbent manages the unit in accordance with all Gen Re policies, procedures, philosophies, and goals

The Claims Manager is responsible for ensuring overall compliance with various reporting and auditing of controls

The Claims Manager partners with his/her internal constituents to ensure claims data collected is analyzed and claim statistics reported to senior management in a timely, proactive, consolidated and solution-oriented fashion

Responsible for managing multiple work streams and influencing a variety of constituents at various levels, not solely within one’s direct employ

Accountable for the effective development, ongoing maintenance and consistent application of client communications and relationships. The Claims Manager is a client facing position with accountability to ensure his/her staff is visible and present in the reinsurance work performed

Flexibility to travel frequently and on short notice

Incumbent ensures appropriate representation occurs in the industry conference work that may require committee representation, networking with client, hosting client events oriented at the claims discipline, effective delivery of presentation material and travel on short notices

Qualification

Claims managementAnalytical skillsLeadership abilitiesInsurance/reinsurance knowledgeClient relationship managementCommunication skillsProblem-solving skillsTeamwork