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U.S. Bank · 1 day ago

Facilitator

Minneapolis, MN

Full-time

Hybrid

Entry Level

$30.29/hr - $40.38/hr

2+ years exp

U.S. Bank is on a journey to help customers and businesses make better financial decisions. The Facilitator role focuses on creating engaging learning experiences and supporting the development of training solutions aligned with business objectives.

BankingFinancial ServicesInsuranceMortgageWealth Management

Responsibilities

Facilitates dynamic learning experiences for assigned business lines, topics, and levels in classroom and virtual formats with differing levels of complexity aligned to desired goals/strategies/outcomes ranging from new hire training to more complex delivery, development and consultation

Serves as a catalyst for learning by understanding the learner’s needs, creating the right environment for learning, building rapport with participants, and using the appropriate delivery options and media to make learning, engaging, effective, relevant and applicable

Selects and aligns delivery options and media for training and learning events to the desired learning or behavioral outcomes

Assists with needs analysis, design, and development of learning solutions; supports with recommendation of learning or performance solution

Supports evaluation and measurement of programs and implements improvements as needed

Coordinates session logistics associated with planning learning events such as roster management, monitoring training rooms and appropriate technology, as well as communications

Leverages learner feedback, survey data to improve learner experience

Qualification

Adult learning principlesDynamic facilitationLearning & development experienceData interpretationGoal settingBanking experienceInterpersonal skillsVerbal communicationWritten communication

Required

Bachelor's degree in business, human resources, or related field, or equivalent work experience

Two or more years of learning & development, HR, or business experience

Preferred

Good understanding of adult learning and instructional design principles, practices, and learning sciences particularly in the areas of training and facilitation methods

Proficient dynamic facilitation skills for various audiences

Ability to set and meet goals and action plans

Ability to interpret data to create actionable training plans based on insights

Effective interpersonal, verbal and written communications skills

Experience facilitating for banking/financial services