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AION Management · 1 day ago

Regional Maintenance Director

Baltimore, MD

Full-time

Onsite

Lead/Staff, Director/Executive

5+ years exp

AION Management is seeking a Regional Maintenance Director to oversee maintenance operations across multiple properties. The role includes developing project specifications, managing vendor relationships, ensuring compliance with safety policies, and providing training and support to service teams.

ConstructionProperty ManagementReal EstateResidential

Responsibilities

Develop detailed specifications, scopes of work, and contractor bids for major projects or as requested by the Sr. RSD, RREDs, Real Estate Managers, and Service Directors

Recommend vendor selections and update the preferred vendor list regularly

Track project schedules and ensure completion within budgetary constraints

Recommend and monitor ongoing preventative maintenance programs for assigned properties

Maintain an up-to-date library of material suppliers, labor rates, equipment rental costs, and qualified subcontractors by category

Anticipate and recommend capital improvement projects for properties

Ensure compliance with company safety policies and procedures, including proper use of systems, programs, and personal protective equipment

Evaluate and provide guidance on the training of Service Managers and service teams regarding the turnover process, inventory control, trade skills, safety, and bid development

Fill in at the site level as needed to ensure properties remain operational when staffing shortages occur

Spend a minimum of four days per week onsite supporting teams and ensuring KPIs remain on track

Assist Service Directors with troubleshooting, complex repairs, or technical guidance as needed

Conduct audits and inspections of storage rooms, paint rooms, maintenance shops, and inventory systems

Audit and evaluate turnover procedures, ensuring consistency in materials, supplies, final product quality, vendor usage, and cost efficiency

Oversee and provide feedback on vendor performance for routine maintenance and project work, including turnover, landscaping, pool operations, and HVAC services

Perform additional duties as assigned

Coordinate uniforms for all service team members to ensure a professional appearance at all times

Interview and assess candidates for Service Technician and Service Director positions

Identify training needs and schedule or deliver technical and operational training sessions

Coach and mentor service team members; complete performance assessments as requested and annually

Qualification

EPA Universal CFC CertificationApartment Maintenance OperationsBuilding Systems KnowledgeSupervisory ExperienceCPO CertificationOSHA 10/30 CertificationCMM SystemsWord ProcessingExcel ProficiencyCommunication Skills

Required

High school diploma or equivalent

5-6 years of maintenance, construction, or repair experience within multifamily housing, including at least 5 years in a supervisory role

Extensive knowledge of apartment maintenance operations, building systems, and ability to complete service assessments at the standards required of a Regional Service Manager

EPA Universal CFC Certification. (or required within 90 days of employment)

Proficiency with word processing, Excel, and computerized maintenance management (CMM) systems

Ability to walk grounds, inspect units, climb stairs, lift up to 60 lbs., climb ladders above 10 feet, and perform bending, kneeling, pushing, and other physical activities

Strong written and verbal communication skills in English

Availability for after-hours emergencies as needed