uBreakiFix · 1 day ago
Customer Service Representative/Repair Technician
Atlanta, GA
Full-time
Onsite
Entry Level
$14/hr - $16/hr
1+ years expuBreakiFix is a leader in the retail tech repair business, dedicated to providing repairs and device protection to millions across the US and Canada. They are seeking a Customer Service Representative/Repair Technician to troubleshoot and repair electronic devices while delivering excellent customer service and support.
Consumer ElectronicsElectronicsEnterpriseFranchiseService Industry
Responsibilities
Troubleshooting and repairing electronic devices
Learn and apply the strategies to sell protection products; get bonuses
Providing excellent service and technical/repair support
Expand your knowledge of ubreakifix’s products and culture
Deliver world class customer service
Represent ubreakifix with integrity
Be responsible for inventory management
Picking, packing, shipping, receiving, and handing off packages as a part of inventory
Self-manage and set priorities while multi-tasking in a fast-paced environment
Maintain a cool and clean work environment
Succeed as a team
Qualification
Required
Troubleshooting and repairing electronic devices
Learn and apply the strategies to sell protection products; get bonuses
Providing excellent service and technical/repair support
Expand your knowledge of ubreakifix's products and culture
Deliver world class customer service
Represent ubreakifix with integrity
Be responsible for inventory management
Picking, packing, shipping, receiving, and handing off packages as a part of inventory
Self-manage and set priorities while multi-tasking in a fast-paced environment
Maintain a cool and clean work environment
Succeed as a team
A passion for solving problems and delivering solutions
A love for people and devices
A willingness to learn and leverage sales resources
Reliable and flexible when it comes to dealing with difficult situations
The ability to quickly adapt and overcome problem scenarios
Knowledge of mobile devices and operating systems
Willing to pass a background check including Criminal and Drug Test
Written communication skills
Strong teamwork and collaboration skills
Bending, sitting, lifting, and standing based on the need of the business, up to 75 lbs. Standing and/or sitting for extended periods
Specific vision abilities that may be required by this job including close vision, color vision, depth perception and ability to read small text
Vocal communications are required for expressing or exchanging ideas by means of the spoken word and/or to communicate with customers and/or clients
Hearing is required to perceive information at normal spoken word levels
Exposure to dust, noise, chemicals, and such matters as demands for overtime or shift work
Preferred
One or more years of customer service/retail sales experience preferred
Six months experience with product service support or electronics troubleshooting (not necessary but super helpful)
High School diploma or equivalent preferred
Ability to Relocate: Atlanta, GA 30339: Relocate before starting work (Preferred)
Benefits
Flexible schedule
On-the-job training
Company
uBreakiFix
uBreakiFix is an international electronics repair franchise that operates in the US, Canada and Puerto Rico. It is a sub-organization of uBreakiFix.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2019-08-26Acquired
Leadership Team
Justin Wetherill
Chief Executive Officer
David Reiff
CTO
Recent News
2025-12-10
2025-11-14
Company data provided by crunchbase