Remote Transaction Processing Customer Service Representative II - RMTA jobs in United States
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Conduent · 1 day ago

Remote Transaction Processing Customer Service Representative II - RMTA

positionUnited States
timeFull-time
remoteRemote
seniorityNew Grad, Entry Level
money$20/hr - $20/hr

Conduent is a rapidly growing organization seeking a Remote Transaction Processing Customer Service Representative II. The role involves responding to customer inquiries, processing transactions, and maintaining knowledge of company and client programs while adhering to confidentiality requirements.

ComputerSoftware
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H1B Sponsor Likelynote

Responsibilities

Respond to all tolling and/or administration related customer inquiries by utilizing information learned during training and leveraging resources available through people, customer records, and knowledge management systems
Process required transactions via mainframe or web-based applications
May require outbound correspondence from the client to be processed
Receives documents from both electronic and hard copy forms for processing
Sorts, images, documents, files, and archives by form type
Identifies documents and their purpose; creating a database of information
Classifies documents based on contract requirements
Captures information based on client requirements
Verifies data from automated data extraction tools
Ensures transmission of processed data to the appropriate next level
Performs other duties as assigned
Maintain a thorough knowledge of the company and client programs, policies, and technology
Adhere to confidentiality requirements and laws to ensure information is disseminated only to authorized individuals
Works autonomously within established procedures and practices

Qualification

Data processingKnowledge management systemsAnalytical skillsVerbal communicationWritten communicationMulti-application navigationProblem-solving skillsWork ethic

Required

Must reside in Florida to be considered
Must be at least 18 years of age or older
Must have a High School Diploma, or equivalent
Must be able to submit to a background check and drug test
Must be able to work an 8 hour shift between 7 am- 7pm Mon- Fri

Benefits

Remote - Work From Home
Full-time Employment with Benefits day one including paid Holidays.
Paid Training: Get the training you need to excel.
Health insurance coverage
Voluntary dental and vision programs
Life and disability insurance
A retirement savings plan
Paid holidays
Paid time off (PTO) or vacation and/or sick time

Company

Conduent

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Conduent delivers digital business solutions and services spanning the commercial, government and transportation spectrum – creating valuable outcomes for its clients and the millions of people who count on them.
dateFounded in 1998
location
Irvine, California, USA
people-size10001+ employees
web-link
https://www.conduent.com/

H1B Sponsorship

Conduent has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (9)
2024 (14)
2023 (10)
2022 (12)
2021 (8)
2020 (11)

Funding

Current Stage
Late Stage
Total Funding
unknown
2014-05-07Acquired
2009-01-01Series Unknown

Leadership Team

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Cliff Skelton
Chief Executive Officer
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Rahul Gupta
CTO - Chief Technology Officer
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Recent News

ABC Net
US-based firm Conduent put under spotlight ahead of December myki takeover
2023-05-20
Benzinga
Conduent Adopts $75M Share Buyback Program
2023-05-16
PYMNTS.com
Conduent Launches Real-Time Payments Solutions for Transportation Sector
2023-04-30
Company data provided by crunchbase