City of Charlotte · 2 days ago
Work Order and Asset Management (WAM) Administrator
Charlotte, NC
Full-time
Onsite
Mid Level
$87K/yr - $109K/yr
3+ years expThe City of Charlotte is a diverse and inclusive community committed to delivering quality public services. They are seeking a Work Order and Asset Management (WAM) Administrator to manage and improve the Work Order and Asset Management System Cityworks, supporting various Airport Divisions with business processes such as maintenance work orders and inventory management.
GovernmentNon Profit
Responsibilities
Maintain the operation of CLT’s Work Order and Asset Management System Cityworks/Trimble Unity Maintain
Supports Cityworks related applications and modules such as Cityworks Office, Storeroom, and Respond
Manages SQL databases for CLT’s WAM system
Supports WAM processes for Facilities such as work order management, preventative maintenance inspections, and inventory management
Works with Operations to implement and manage business processes such as airfield inspections, wildlife inspections, terminal inspections, security inspections, Safety Management System, etc
Works with other CLT Divisions as needed to implement and support business processes using Cityworks
Create and maintain GIS asset data and GIS services for the WAM system
Troubleshoots technical issues related to Cityworks or other Trimble applications
Creates reports and manages email subscriptions in order to report information related to Cityworks/Trimble Unity Maintain
Creates dashboards and metrics to display work order data or other data of interest
Responsible for the operation of Cityworks/Trimble Unity Maintain including system upgrades, server maintenance, and ensuring the system meets guidelines outlined in the City of Charlotte’s Information Security Handbook
Supports hardware related to Cityworks including mobile devices in the field
Assists with system integrations related to Cityworks
Perform training and create documentation as needed to assist users with Cityworks and Respond processes
Perform other tasks as assigned
Qualification
Required
High School Diploma or Equivalent and 5 years relevant experience
OR Associate degree and 3 years relevant experience
OR Bachelor's Degree and 1 year experience
Knowledge of Work Order and Asset Management Concepts
Cityworks/Trimble Unity Maintain/Respond or other Work Order and Asset Management systems
Relational databases and reporting tools including Microsoft SQL Server, Active Reports, Crystal Reports, and SQL Server Reporting Services
Knowledge of standard computer operating systems, computer hardware and technical support
Interpersonal skills necessary to develop and maintain effective and appropriate working relationships
Performing a variety of duties, often changing from one task to another of a different nature
Providing excellent customer service
Organization and time management
Collaboration and teamwork
Troubleshooting and problem-solving techniques
Ability to meet schedules and deadlines of the work
Understand and carry out oral and written directions
Communicate clearly and concisely in written and verbal communication
Collaborate with other teams and assess the business needs of other Airport Divisions
Preferred
Knowledge of GIS concepts and ArcGIS software
Experience with virtualized cloud servers
Benefits
The City of Charlotte provides a comprehensive benefits package to eligible employees.
The City of Charlotte is a drug and alcohol-free workplace.
Company
City of Charlotte
City of Charlotte is a municipal government.
5001-10000 employees
Funding
Current Stage
Late StageTotal Funding
$0.02MKey Investors
The Vermont Department of Forests, Parks, and RecreationMaddie's Fund
2024-05-29Grant· $0.01M
2022-09-06Grant· $0M
Leadership Team
Markell Storay
Chief Information Officer and Director of Innovation and Technology
Recent News
2025-05-20
Clean Technica
2025-04-30
Company data provided by crunchbase