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USLI · 1 week ago

Phone and Web Sales Specialist

Oak Brook, IL

Full-time

Hybrid

Entry, Mid Level

$60K/yr - $70K/yr

2+ years exp

USLI is a vibrant organization committed to making a difference in the insurance industry. As a Phone and Web Sales Specialist, you will increase customer engagement through USLI's quoting platforms, build relationships with customers, and collaborate with internal teams to ensure a seamless quoting experience.

Financial ServicesInsurance

Growth Opportunities

Hiring Manager

Riley McNamara

Responsibilities

Drive customer engagement: Increase submissions, quote count and premium growth by promoting and supporting the use of our quoting platforms

Build strong partnerships: Meet regularly with assigned customers virtually and in-person to demonstrate systems, provide training and review results

Lead training and outreach efforts: Deliver onboarding and ongoing education through webinars, in-person sessions and custom marketing campaigns

Support customer success: Provide hands-on assistance with marketing support, employee training and system implementation

Monitor performance trends: Review quote activity weekly, identify trends and follow up with customers to help them meet submission goals

Collaborate across teams: Partner with underwriting, leadership, business development managers and sales managers to align on strategy and execution

Foster communication: Build strong working relationships with key contacts, including customer leadership and marketing teams

Identify and escalate challenges: Proactively surface issues to internal leadership or customer contacts for timely resolution

Stay engaged: Participate in internal meetings, team conferences and additional projects as needed

Qualification

Industry experienceRelationship-building experienceProfessional developmentClear communicationCustomer-first mindsetInitiativeCreativityAdaptabilityGrowth mindset