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Douglas Elliman Property Management · 1 week ago

Assistant Executive General Manager

Bronx, NY

Full-time

Onsite

Director/Executive

Douglas Elliman Property Management is New York's premiere residential management company with over 400 buildings. The Assistant Executive General Manager will support the Executive General Manager in managing operations and ensuring compliance for a large housing development, focusing on fiscal soundness and quality of life for residents.

Real Estate

Responsibilities

Ensure strict compliance with all Mitchell-Lama rules and guidelines, including income verification processes, waitlist management, and annual income affidavits

Assist in preparing and submitting all required reports to state and city agencies (e.g., HCR, HPD, HUD), including monthly general manager reports (GMR), monthly vacancy reports, and annual audited financials

Oversee the electronic submission of the annual income affidavits process, ensuring all documentation is submitted accurately and timely

Oversee the Mitchell-Lama waitlist entries and coordinate the logistical aspects of move-ins, move-outs, and unit turnovers

Ensure the development is always “audit ready” for reviews by government agencies and internal auditors

Trains and coaches’ management staff and develops performance standards with subordinates to reach, or exceed, standards on a continuous basis

Meets regularly with department heads, building and townhouse associations to determine community needs, concerns, etc. and addresses any pertinent concerns in a timely manner

Assist in the supervision of the following departments: corporate administrative services, automotive services, residential and commercial leasing, parking, and capital construction

Supervise the hiring, training, and performance evaluations for administrative staff

Assist in managing capital improvement projects, including working with vendors, coordinating bidding processes, and ensuring projects are completed within established budgets and standards

Assist the Executive General Manager in the preparation and monitoring of the annual operating and capital budgets

Represent the Executive General Manager at meetings with city, state, and federally elected officials

Monitor expenditures, review invoices, and ensure all spending aligns with budget projections and HCR's approval requirements for large expenditures

Ensure all resident complaints and inquiries are handled in a professional, timely, and diplomatic manner

Enforce House Rules and Regulations, the occupancy agreement, and all relevant regulatory programs

Attend court proceedings for lease violations or evictions when necessary

Ensure understanding and adherence to all Fair Housing/Equal Housing, Section 504, and ADA regulations, including processing requests for reasonable accommodations

Attend building and townhouse association and/or board meetings as required

Performs other duties as assigned

Qualification

Mitchell-Lama complianceBudget managementRegulatory reportingStaff trainingProject managementCommunication skillsProblem-solving skillsTeam leadership

Required

Ensure strict compliance with all Mitchell-Lama rules and guidelines, including income verification processes, waitlist management, and annual income affidavits

Oversee the electronic submission of the annual income affidavits process, ensuring all documentation is submitted accurately and timely

Oversee the Mitchell-Lama waitlist entries and coordinate the logistical aspects of move-ins, move-outs, and unit turnovers

Ensure the development is always 'audit ready' for reviews by government agencies and internal auditors

Trains and coaches' management staff and develops performance standards with subordinates to reach, or exceed, standards on a continuous basis