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Aruza Pest Control · 1 week ago

Branch Manager - Pest Control

Greensboro,NC,US

Full-time

Onsite

Mid Level

Aruza Pest Control is a people-focused organization dedicated to providing exceptional pest control services while fostering personal and professional growth for our team members. As Branch Manager, you will be responsible for the successful operation of your location, ensuring high quality service and 100% client satisfaction while providing leadership and support to service technicians.

Consumer GoodsCustomer ServiceService Industry

Growth Opportunities

Responsibilities

Drive unlimited earnings potential for yourself and your service technicians through well-developed sales initiatives and top-notch service execution

Set up service technicians for success through targeted training programs and continuous follow-up

Educate service teams and local clients on Aruza’s environmentally responsible products

Oversight of all company assets including vehicles, equipment, and products, delegating inspection responsibilities where necessary

Foster team development by encouraging personal growth through obtaining additional licensure and knowledge of all products and services

Lead branch objectives through facilitation of daily/weekly/monthly meetings and agendas

Ensure 100% client satisfaction through continuous training, field observation, and client follow-up

Identifying coaching opportunities

Drive successful incentive programs with team to drive personal and branch revenues

Qualification

Sales initiativesTeam leadershipCRM toolsTraining programsPest control knowledgeBasic computer proficiencyClient satisfactionProblem solving

Required

Must possess and maintain a valid driver's license and an acceptable driving record for insurance purposes

This role may require occasional evening or weekend hours depending on operational needs, seasonal demands, or customer emergencies

The branch follows a 'first Saturday' work calendar, and additional Saturdays may be required based on business needs

Basic computer proficiency is required, including familiarity with CRM tools, email, spreadsheets, and cloud-based documentation

Ability to learn and navigate company technology including routing software, inspection tools, and mobile apps used for field service documentation

Ability to lift up to 50 pounds as part of routine product handling, equipment movement, or inspections

Must be able to drive a company vehicle as part of regular branch operations, field visits, and job site reviews

Depending on branch geography, driving may require extended durations—including travel of up to 2 hours or more for regional coverage

Field work includes outdoor inspections and site visits that may occur in a variety of weather conditions—including high temperatures, rain, or humidity

Must be able to crouch, kneel, or crawl when inspecting confined spaces such as attics or crawl spaces

Ability to use ladders to access elevated inspection points including attics and rooflines

Capable of entering and maneuvering within tight or dark spaces while maintaining safety awareness

Must be able to tolerate potential exposure to dust, insulation, pests, and low-clearance areas during inspections

Must be able to sit, stand, walk, climb stairs, bend, and lift for extended periods

Comfortable working in both office and field settings, including variable outdoor conditions

May be required to perform pest control fieldwork or job-site visits involving walking on uneven terrain, climbing ladders, and navigating crawlspaces or attics

Must possess visual and auditory ability to identify hazards or customer issues on-site