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Abercrombie & Kent USA · 2 days ago

Director, Host Agency Sales, Abercrombie & Kent and Crystal

Aventura, FL

Full-time

Hybrid

Lead/Staff, Director/Executive

$140K/yr - $150K/yr

5+ years exp

Abercrombie & Kent USA is a leading travel company seeking a Director, Host Agency Sales to drive revenue growth through effective management of host agency relationships. The role involves implementing sales strategies, negotiating contracts, and collaborating with various stakeholders to achieve sales growth and maintain brand alignment.

TourismTravelTravel Agency

Responsibilities

Responsible for growing annual revenue with assigned portfolio aligning with A&K and Crystals annual growth goals

Responsible for executing annual contracts with assigned portfolio including communication of annual revenue targets

Negotiate and execute Sales & Marketing plans with all accounts in portfolio and manage follow-up to ensure ROI for sales & marketing investment. [in collaboration with Trade Marketing]

Communicate regional sales and marketing initiatives to sales directors’ and business development teams to ensure sales activities coincide with marketing initiatives to increase ROI

Work closely with host agency management and regional directors to identify IC’s with best opportunity to grow A&K and Crystal sales and formulate plans with sales directors for both brands to increase our engagement with these IC’s locally

Conduct monthly or bi-monthly conference calls, as well as in-person meetings to review revenue performance, new opportunities and ROI of marketing initiatives with accounts on a regularly scheduled basis

Participate in budget process, meeting all revenue and overhead budget submission deadlines. [in collaboration with VP National Accounts]

Track marketing invoices, partner payments and contract compliance

Manage participation needs for all host agency conferences, trade shows, regional meetings, including but not limited to staffing, logistics, events, materials, promotional items, setting up and tearing down trade show booths and displays

Represent A&K and Crystal at select trade shows, conferences and consumer events and manage the schedule for representation at assigned portfolio’s virtual and in-person events

Liaise with Marketing Departments to fulfill requests for creative assets, promotional flyers, trade show materials, and marketing pieces (both print and digital) on a timely basis

Create training programs, host webinars and participate in various online social media initiatives

Submit monthly sales activity report including monthly revenue results for each account

Provide market feedback and collaborate with all departments within A&K and Crystal to ensure our brands are competitive within their market sector and meet the requirements of retail travel advisors and their clients

Accountability for maintenance of retail agency and travel advisor database, working collaboratively with both internal teams (Sales Directors, Inside Sales, DBFs and BDS) and external clients (host agencies) to identify new advisors and maintain timely data on existing advisors. Utilize this database for events, trade shows, educational study tours and sales activities to increase sales with home-based advisors

Ensure that all partner agencies are appropriately configured in OneIS database

Ensure both A&K and Crystal are presented in alignment with brand standards in all sales activities and marketing initiatives including but not limited to partner websites, social media accounts, internal profile pages and external consumer facing initiatives

Special projects or other related duties as required

Qualification

Sales experience in travelAccount management skillsSales relationships with agenciesProficiency with MS OfficeAnalytical capabilitiesCustomer serviceRelationship buildingCollaboration skillsVerbal communicationSelf-motivating

Required

Minimum 5 years of sales experience in travel, leisure, or hospitality industries

Existing sales relationships with key North America host agencies and a demonstrated track record of sales success

Bachelor's degree or equivalent experience

Positive, energetic and professional demeanor

Excellent sales and customer service skills

Self-motivating and results oriented

Excellent relationship building skills

Excellent verbal, written and presentation skills

Strong collaboration skills

Strong follow up skills

Capable of working independently with minimal day to day direction

Capable of multi-tasking and working in a fast-paced environment

Proficiency with MS Office applications including Word, Outlook, Excel and PowerPoint

Ability to lift up to 35 lbs

Valid Driver's License

Valid U.S. Passport

Up to 65% business travel expected annually [including possible international destinations]

Preferred

Strong account management skills with an emphasis on selling luxury travel, including group journeys, expedition cruise, tailor-made guided sightseeing and luxury cruises

Extensive international destination knowledge, including A&K destinations

Benefits

Group life insurance

Short-term and long-term disability

Travel discounts

Medical insurance

Dental insurance

Vision insurance

Supplemental life insurance

Pre-tax healthcare and dependent FSAs

401(k) plan with generous company match

Company

Abercrombie & Kent USA

Abercrombie & Kent was founded in 1962, when Geoffrey Kent and his parents pioneered the first modern luxury safari, a bespoke mobile camp unprecedented in its sophistication.

Founded in 1962

London, England, GBR

201-500 employees