GRS Technology Solutions ยท 1 day ago
Senior Field Engineer
GRS Technology Solutions is a company focused on delivering enterprise-level technology solutions to small and mid-sized businesses. As a Senior Field Engineer, you will lead field operations, solve high-level escalations, mentor junior engineers, and ensure excellence in client engagements. Your role is crucial in maintaining client technology environments and providing top-notch support and security.
ConsultingInformation TechnologySoftware
Responsibilities
Leading onsite support and being the go-to expert when the situation is urgent or complex
Mentoring Junior Engineers and elevating their technical and professional performance
Delivering server setups, network deployments, workstation rollouts, and project execution
Handling escalated tickets with precision and calm under pressure
Developing and Improving processes
Building deep client relationships through trust, communication, and consistent results
Conducting proactive maintenance to keep environments stable, secure, and future-ready
Work side by side with the team in the office when no field work is required
Qualification
Required
4+ years IT support/Field Engineering
Strong in Windows, MS 365, networking, and servers
Excellent communication & client-facing skills
Strong documentation & follow-through
Driver's License
Ability To Commute to Fairfax, VA 22033
Preferred
Bachelor's
Technical support (Field and MSP): 4 years
Certifications a plus
Benefits
Professional development assistance
401(k)
Health insurance
401(k) matching
Paid time off
Employee discount
Vision insurance
Health savings account
Dental insurance
Life insurance
Company
GRS Technology Solutions
GRS Technology Solutions is an IT company that provides cloud, cybersecurity, managed IT services and technical support for various clients.
Funding
Current Stage
Early StageLeadership Team
Recent News
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