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Prosci · 5 days ago

Resourcing Specialist

United States

Full-time

Remote

Mid Level

Prosci is seeking a Resourcing Specialist to join their dynamic Services Delivery Operations team. This role focuses on staffing for the Training Delivery Team, ensuring optimal coverage for training programs while maximizing efficiency and utilization.

AssociationConsultingEducation

Culture & Values

Responsibilities

Manage high volume scheduling and resource allocation internally for our Training Success Specialists and Executive Instructors to ensure optimal coverage for a wide variety of training programs. Maintain and leverage Executive Instructors’ industry experience via skills matrix to align talent with client-specific program objectives

Monitor and forecast resource utilization to maximize efficiency and meet delivery goals

Support proactive capacity planning by identifying short-term gaps and long-term resource trends

Partner with Delivery Leadership, Sales, Client Operations, Logistics, and Advisory teams to align staffing decisions with client needs and organizational priorities

Train to serve as a backup for the Senior Advisory Resourcing & Operations Manager, supporting resource planning for consulting engagements as needed

Represent the delivery team in regularly scheduled meetings with the Sales team to learn of upcoming opportunities and unique client needs

Identify opportunities to streamline resourcing workflows and enhance scheduling efficiency

Leverage platforms such as Certinia, Float, Salesforce, and MS Excel to manage assignments and maintain accurate records

Qualification

Professional services staffingUtilization managementCapacity planningResource allocationSalesforceMS ExcelProcess improvementTraining deliveryCross-team collaboration