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SPS · 1 week ago

Receptionist (Hospitality)

Chicago, Illinois, United States

Full-time

Onsite

New Grad, Entry Level

$22/hr - $24/hr

SPS North America is an award-winning employer offering outsourcing solutions across various sectors. They are seeking a Receptionist to provide exceptional client-centric services, manage visitor interactions, and support administrative tasks to enhance the office experience.

ConsultingDocument ManagementHuman ResourcesOutsourcing

Responsibilities

Provide 5-star customer service to all employees and visitors across all communication channels

Greet, check in, and assist visitors; manage visitor registration, NDAs, and temporary badges

Answer and route calls professionally, including confidential inquiries; update phone and speed-dial lists

Maintain reception area cleanliness and oversee visitor amenities

Coordinate with Security for access cards, parking passes, and badge issues; track and follow up on loaned access cards

Notify staff of incoming deliveries and coordinate with Mail Room as needed

Support scheduling of meeting rooms, ordering catering, and light administrative tasks

Coordinate with AV and Facilities teams; submit work orders when required

Assist with hospitality tasks including replenishing pantry, conference, and kitchen areas

Support meeting room setups and monitor office supply levels

Assist with copy/print requests and ensure equipment functionality

Build strong relationships with employees and teams; maintain professionalism in all interactions

Seek out additional tasks during downtime and provide backup support for front- and back-office functions

Qualification

Client-facing experienceHospitality experienceCommunication skillsOrganization skillsProblem-solving skillsTech-savvyProfessional demeanorService-orientedHospitality certificationAdaptability