Spectrum of Hope ยท 1 day ago
Client Services Representative
United States
Full-time
Remote
Entry Level
$17/hr - $17/hr
1+ years expSpectrum of Hope is Premier Pediatric Therapy, currently seeking a Client Services Team Representative to join their team. The role involves providing excellent customer service, scheduling patients, and communicating with various stakeholders in a fast-paced environment.
Health Care
Responsibilities
Answer phone calls and e-mails, greet patients and prospective patients, and remind them of upcoming appointments
Schedule patients with clinical staff in a timely manner. Communicate with patient families, service coordinators, and referral sources
Follow up with MD offices and Insurance companies to confirm receipt of faxes and for authorization status
Demonstrate customer service excellence in every encounter and provide a high level of compassionate customer service
Qualification
Required
Ability to work under minimal supervision
Ability to work in a very fast-paced environment
Excellent time management skills
Experience working remotely
Customer service attitude
Excellent communication and organizational skills
Working in a fast-paced environment
1 years of medical office experience
Preferred
Bilingual
Benefits
BCBS Medical Insurance
Dental
Vision insurance
Aflac
401K plan
8-day paid holiday
PTO
And much more.
Company
Spectrum of Hope
Founded in 2004 in Houston, TX, Spectrum of Hope was built on a powerful belief: that every individual with autism deserves personalized care and the opportunity to thrive.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Bill Allen
Chief Executive Officer
Company data provided by crunchbase