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First Bank & Trust · 8 hours ago

Retail Banking Specialist II

Brookings, SD

Full-time

Onsite

Entry, Mid Level

2+ years exp

First Bank & Trust is committed to providing superior service to its guests. The Retail Banking Specialist II is responsible for developing client relationships, managing transactional needs, and ensuring a positive banking experience.

BankingFinancial Services

Responsibilities

Provide a superior service experience that not only satisfies the wants and needs of the bank’s guests but provides them with a unique experience indicative of First Bank & Trust’s culture and commitment to the communities we serve

Enthusiastically develop, maintain, and grow new and existing relationships that are profitable to the bank while minimizing risk. While not required, a general understanding and aptitude for sales aids in this responsibility

Perform general teller functions including processing deposits, withdrawals, payments, and negotiable items. Maintain a balanced cash drawer each day. Remain risk-aware, recognizing and swiftly reporting any suspicious transactions. Assist in the daily servicing of branch hardware; including ATM and/or TCR(s)

Anticipate needs and advise clients on solutions that personally benefit them

Assist in the opening of new accounts and establishing new relationships

Be an expert and educate clients in the bank’s suite of products, services and processes that meet both client and community needs

Proactively seek direction from the Retail Banking Supervisor and/or Retail Branch Manager that assures daily work aligns with organizational goals. In addition, be persistent in building relationships and collaborating with colleagues both in and outside of the Retail business line to meet client needs

Monitor and maintain both the deposit and credit portfolios for quality and potential risk. If necessary, follow through on collection efforts, using all legal means as required by Loan Policy and Guidelines

Act in accordance with FBT policies and procedures as set forth in the employee handbook

Adhere to compliance procedures and participate in required compliance training and all meetings deemed appropriate by supervisor