Restoration Management Company · 1 day ago
Lead Technician II
Grapevine, TX
Full-time
Onsite
Mid, Senior Level
$24.04/hr - $29.50/hr
3+ years expRestoration Management Company is Northern California's largest emergency service and restoration company, providing reliable emergency service for water, smoke, and environmentally damaged property. The Lead Technician II will lead a team of technicians through each phase of mitigation and environmental projects, ensuring smooth project completion and adherence to safety guidelines.
ConstructionElectronicsHome Renovation
Responsibilities
Maintain regular communications with key stakeholders including Branch Manager, Operations Manager, Project Manager, Supervisor and Project Coordinator for purposes of discussing matters relative to project schedules, changes in scope of work, material, and personnel resources to ensure smooth completion of project
Perform and/or direct staff to perform necessary tasks to help expedite the completion of the job, including but not limited to: Pickup and order materials, moving client contents, performing necessary repairs at the highest quality while adhering to code regulations and industry standards
Lead a group of 3 or more technicians, providing supervision and direction based on defined job parameters
Responsible for supervising multiple and different types of jobs in a day - simple to complex to large loss
Ensures team provides best customer experience and makes/recommends adjustments based on experience to serve in the best interest of the client and company
Maintaining company assigned vehicle and restock supplies, as necessary
Complete and turn in crew sheets and job notes at the end of each day
Serve as role model in following and enforcing company policy and safety procedures while performing services
Assist in development of technicians through mentoring, coaching, equipping and encouraging development of skills through feedback
Assist in jobsite safety briefings, provides training within scope of knowledge
May act as company Site Safety Representative, applies knowledge of industry standards, safety training and understanding of company policies in enforcing safety guidelines
Complete timecards in a timely and accurate manner, ensure crew members do the same
Turn in completed work orders including but not limited to: measurements, moisture readings, and necessary detailed paperwork for Project Manager to complete billing
Maintain trade skills through regular training, as provided by company
Continue building knowledge of company services, operations, and standard practices to support individual professional growth
Qualification
Required
Minimum 3 years' experience in lead technician role in construction field, and/or restoration/mitigation field or experience gained through successfully meeting job requirements of Lead Tech I
Valid Driver's License, with driving record in good standing (Class C)
Must be insurable
Able to pass Respirator Physical and obtain respiratory fit exam
Ability to communicate and provide excellent customer service
Good grasp of English language (read, write, verbal)
Comfortable with utilizing software and applications in accessing documents, forms, reports, etc. and submitting same through company approved methods
Ability to effectively teach and actively contribute to the development of technicians (crew) through demonstration, encouraging opportunities for growth
Strong understanding of safety guidelines and applies to daily tasks
Successfully completed the Site Safety representative training
Possesses thorough knowledge of company SOP's and adheres to guidelines. Shares with crew through application of SOP's in daily activities
Expertise in use of hand tools, power tools, and other miscellaneous equipment to complete the job
Focuses on continuous growth and development. Asks for feedback and applies what they learn and is willing to do the same for others
Can interpret, basic to complex instructions/plans/guidelines (i.e. – Material Data Sheets, schematics, drawings, etc)
Adhere to all local, state, and federal safety regulations, including OSHA and EPA standards
Successfully complete a pulmonary function test, including a respirator fit test, to ensure their ability to safely utilize the designated respirator selected for the role
Ability to identify and immediately report any unsafe conditions, hazards, incidents or injuries to supervisors without fear of retaliation
Familiarize yourself with emergency procedures relevant to your specific job site, including evacuation routes, and emergency contacts
Ability to lift and carry materials or equipment weighing up to 50 lbs. regularly and up to 100lbs. with assistance
Ability to perform tasks that require, walking, bending, reaching, crouching, kneeling, climb, squat, crawl, lift above shoulder, reach, and twist
Prolonged sitting or standing required (in office, driving and/or at job sites). Regular alternating between sitting and standing
Continuous repetitive motion and tasks involving L/R hand movement (computer/mouse), wrists, or arms (e.g., typing, data entry)
Capacity to operate machinery and tools as required by job tasks, which may involve fine motor skills and hand-eye coordination
Requirement for clear vision (e.g., close work, computer use, eye hand coordination)
May include travel to and from job sites, requiring the use of company and/or personal vehicles
Preferred
Bilingual (English/Spanish) preferred
Industry certifications preferred, with ability to pass medical exams if required for certification
Benefits
Medical
Dental
Vision
EAP
401k and matching
Life insurance
PTO
Paid holidays
Competitive salaries
Company
Restoration Management Company
Restoration Management Company specializes in water damage, mold and environmental remediation, construction, and electronics restoration.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Jon Takata
Founder & President
Marlee Takata
Human Resources Business Partner
Recent News
2025-03-04
Company data provided by crunchbase