The Hanover Insurance Group · 1 day ago
MM - Midwest Region Underwriting Technician
Bloomington, MN
Full-time
Hybrid
Entry Level
1+ years expThe Hanover Insurance Group has been committed to delivering on their promises for over 170 years. They are seeking an Underwriting Technician to support Middle Market Underwriters by prepping and servicing accounts, managing endorsements, and strengthening agency relationships through prompt service.
Insurance
Responsibilities
Provide fundamental level of support to assigned Underwriter(s) on new business submissions and renewal accounts to achieve new business, total written premium and retention goals aligned with assigned Underwriter(s)
Works in direct collaboration with their UW and UT leader
Provide customer service support for agents and underwriters handling various escalation and rush requests with a consistent level of responsiveness
Develop basic familiarity with UW profitability, Renewal Book quality and appropriately executes within authority level
Understand service metrics, aligned with workflows and UT best practices
Builds agency relationships and service experience – as measured by agency feedback
Participates in ongoing training with peers and UT leadership following onboarding model building proficiency in the role
Building skill set to apply fundamental underwriting concepts including risk selection, exposure and hazard identification and control, coverage implications, pricing, and loss analysis as appropriate
Processes endorsements that fall within their authority and timely referring those outside of their authority to the Middle Market Underwriter
Organizes a Renewal Book of business that fall outside of their authority level by initiating pre-set renewal preparation. Gathering of necessary information through communication with agents, claims adjustors and risk solution representatives
Qualification
Required
Ability to develop understanding of basic exposure/control analysis and coverage
Basic commercial lines underwriting knowledge working with over $50,000 in premiums
Awareness of how the various roles/functions fit together and the importance of each
Ability to problem solve and leverage available resources
Service oriented with a high level of responsiveness
Ability to self-manage workload to meet underwriting goals and service standards
Communicates effectively with internal and external partners both verbally and in written communications
Preferred
Associate's degree preferred and/or 1-2 years of commercial lines experience
Benefits
Medical, dental, vision, life, and disability insurance
401K with a company match
Tuition reimbursement
PTO
Company paid holidays
Flexible work arrangements
Cultural Awareness Day in support of IDE
On-site medical/wellness center (Worcester only)
Company
The Hanover Insurance Group
The Hanover Insurance Group, Inc., based in Worcester, Mass., is the holding company for several property and casualty insurance companies.
5001-10000 employees
H1B Sponsorship
The Hanover Insurance Group has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (6)
2023 (2)
2022 (4)
2021 (6)
2020 (4)
Funding
Current Stage
Public CompanyTotal Funding
$500M2025-08-19Post Ipo Debt· $500M
1995-10-20IPO
Leadership Team
Mark Coderre
Vice President, Deputy CISO
Kate B. Williams
President, E&S
Recent News
2025-11-03
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