ALTEN ยท 3 months ago
Patient Services Representative (PRN)
Crown Point, IN
Full-time
Onsite
New Grad, Entry LevelALTEN is a company focused on providing excellent patient services, and they are seeking a Patient Services Representative to enhance their customer service experience. The role involves greeting patients, responding to inquiries, scheduling appointments, and maintaining a welcoming environment.
Information Technology
Responsibilities
Provide excellent customer service by greeting patients with a smile and addressing them warmly upon arrival and departure
Respond to patient inquiries and concerns according to Client policies
Answer incoming calls professionally and promptly
Schedule, confirm, and follow up on patient appointments
Maintain and update the appointment book
Follow up with patients who miss or cancel appointments
Register patients using the sign-in sheet
Post charges and payments to patient accounts accurately
Check and respond to voicemail messages daily
Keep the waiting area clean, comfortable, and welcoming for patients
Qualification
Required
Experience answering telephones
Exceptional customer service skills
High school diploma or GED
Preferred
Prior experience in a dental, medical, or healthcare office
Familiarity with insurance plans (HMO/PPO) is a plus
Company
ALTEN
Alten is high-technology consulting and engineering group. The group's services are supplied to technical departments.
Founded in 1988
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
unknown1999-04-01IPO
Leadership Team
Lesly Mouchnino
UX Designer
Recent News
Morningstar.com
2025-09-26
2025-09-26
2025-09-12
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