Keeler Motor Car Company ยท 1 day ago
Current OpeningsCollision Customer Service Representative
Keeler Motor Car Company is seeking a Customer Service Representative for their Collision Center in Ridgefield, CT. The role involves providing quality customer service to drivers involved in accidents, coordinating with customers, insurance companies, and rental car companies.
Automotive
Responsibilities
Greet and assist customers both in-person and over the phone, addressing their inquiries and concerns promptly and professionally
Follow up on insurance claims, and facilitate communication between customers and repair technicians
Maintain and organize files, records, and documentation related to repairs, inventory, and customer interactions
Organize and schedule consultations and appointments, ensuring efficient workflow and timely service
Oversee daily office operations and ensure smooth functioning of the administrative processes
Process invoices, payments, and billing, and manage accounts receivable/payable
Qualification
Required
Valid driver's license
Reliable transportation to and from work
Preferred
Proficient in CCC preferred
Excellent organizational and multitasking abilities
Strong communication skills, both written and verbal
Professional and team player attitude
Benefits
Medical/Dental/Vision Coverage
Paid Vacation/Sick/Personal Time
401K Plan with Employer Contribution