Greystar (International) · 2 days ago
Assistant Community Manager (Affordable) - Sunstone Apartments
Sunstone Apartments, San Antonio, TX
Full-time
Onsite
New Grad, Entry Level
$20/hr - $21/hrGreystar is a leading global real estate platform specializing in property management and development. The Assistant Community Manager supports the Community Manager in overseeing financial and operational tasks, including accounting, bookkeeping, and resident relations to enhance community performance.
Real Estate
Responsibilities
Completes the daily transactions and tasks related to the financial operation of the community by collecting and posting rent, fees, and other payments, preparing daily bank deposits and reconciling bank accounts, preparing financial reports, and processing invoices and payables
Operates the property management software (Yardi/OneSite) and completes transactions by entering all required fields correctly and by completing updates and back-ups to ensure the integrity of the system
Reviews resident files and accounting records to determine unpaid and/or late fees owed, communicates with residents regarding outstanding balances, implements procedures for collecting on delinquencies, and enforces the lease to maximize revenue
Reviews and submits invoices from vendors, contractors, and service providers for payment by reconciling work performed or products purchased, obtaining community manager approval, coding charges to appropriate Chart of Account codes, and managing communication between the vendor/contractor, accounting, and the client/owner as needed
Follows the Company’s established procedures related to evictions by following proper notice requirements, evicting residents, and representing the community as required in court hearings and eviction proceedings
Processes resident move-outs by reviewing lease terms and notice requirements, applying appropriate deposit and lease cancellation fees, if applicable, and processing the disposition in accordance with established procedures and legal requirements
Promotes resident satisfaction and retention by responding to complaints, questions, and requests in a timely manner, and taking appropriate action to resolve and address service issues
Acts as the on-site supervisor in the absence of the community manager by organizing and delegating daily work, coordinating maintenance and make-ready tasks with the maintenance supervisor, and managing the operation of the community in compliance with Company policies, procedures, and business practices
Assists in managing the client/owner relationship by meeting with the owners, conducting community tours, providing updates and information about the community’s performance, and responding to owner requests as needed
Qualification
Required
Ability to complete accounting and bookkeeping tasks
Experience in preparing monthly close-out and financial reports
Ability to process invoices for payment
Experience in collecting rent, fees, and other payments
Ability to complete bank deposits, dispositions, and account reconciliations
Experience using property management software (Yardi/OneSite)
Ability to review resident files and accounting records
Experience in communicating with residents regarding outstanding balances
Ability to implement procedures for collecting on delinquencies
Experience in enforcing lease agreements
Ability to review and submit invoices from vendors, contractors, and service providers
Experience in reconciling work performed or products purchased
Ability to follow the Company's established procedures related to evictions
Experience in processing resident move-outs
Ability to promote resident satisfaction and retention
Experience in responding to complaints, questions, and requests
Ability to act as the on-site supervisor in the absence of the community manager
Experience in organizing and delegating daily work
Ability to coordinate maintenance and make-ready tasks with the maintenance supervisor
Experience in managing the operation of the community in compliance with Company policies
Ability to assist in managing the client/owner relationship
Experience in conducting community tours
Ability to respond to owner requests as needed
Ability to stand, walk, and/or sit for extended periods of time
Ability to bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas
Ability to work inside and outside in all weather conditions
Ability to push, pull, lift, carry, or maneuver weights of up to twenty-five (25) pounds independently and fifty (50) pounds with assistance
Ability to work a flexible work schedule, including taking 'call' during evenings, weekends, and holidays
Preferred
Fluency in English and Spanish
Benefits
Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.
Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.
For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.
6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).
401(k) with Company Match up to 6% of pay after 6 months of service.
Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).
Employee Assistance Program.
Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans.
Charitable giving program and benefits.
Company
Greystar (International)
At Greystar, we approach investing in, developing, and operating residential real estate with discipline and integrity.
501-1000 employees
H1B Sponsorship
Greystar (International) has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (11)
2023 (7)
2022 (14)
2021 (9)
2020 (5)
Funding
Current Stage
Late StageCompany data provided by crunchbase