Assistant Branch Manager IIAssistant Branch Manager II jobs in United States
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A+ Federal Credit Union ยท 1 day ago

Assistant Branch Manager IIAssistant Branch Manager II

A+ Federal Credit Union is growing and looking for the right candidate to assist with the operation of their San Marcos Branch. The primary role involves overseeing the operational and administrative functions of the branch, including staff supervision, compliance monitoring, and member resolution.

BankingDebit CardsFinancial Services
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Growth Opportunities

Responsibilities

Assist the Branch Manager in the supervision of the branch employees by overseeing the daily operations of the branch, completing observations, coaching employees and providing input on hiring, terminations and evaluations
Implement/monitor branch schedule for maximum productivity, service and overtime control
Assist Branch Manager in meeting/exceeding established branch goals
Direct workflow assignments for Member Services Officers I, II, or III
Update timekeeping and payroll
Perform Safe Deposit Box functions as needed (if applicable)
Assist members with account/product inquiries as needed
Conduct branch sales or training meetings as needed
Consistently meet/exceed individual goals established for the achievement of increasing retail services per household
Resolve problems, assist with complex transactions presented by members or staff
Provide Notary Public services and Medallion Signature Guarantees as needed
Maintain ongoing working knowledge of policies/procedures
Vault responsibilities as needed
Oversee balancing, processing and transmission of cash letter (Branch Capture)
Provide ATM Operations assistance in balancing and troubleshooting (if applicable)
Administer supervisory overrides/check approvals
Oversee branch opening/closing duties
Ensure branch regulatory compliance
Evaluate/report any maintenance or equipment needs
Participate in Community Education and Business Development events
Assist at other locations as needed
Travel to training/meetings/other branches as required

Qualification

Financial institution experienceSupervisory experienceNotary Public certificationMicrosoft OfficePolicies/proceduresCustomer service skillsCommunication skills

Required

High school diploma or G.E.D equivalent required
Four years of financial institution experience required
Two years of supervisory experience required
Knowledge in teller/vault, new accounts, Safe Deposit Box and product knowledge
Knowledge of Financial Institution Policies/Procedures and Products/Services (Credit Union preferred)
Microsoft Office product knowledge
Must obtain Notary Public & Signature Guarantee certification within first six months
Must have the ability/stamina to work at least 40 hours a week
Will frequently reach, feel, bend, stoop, carry, finely manipulate and key in data
Must be able to communicate heavily through telephone, e-mail and in-person

Preferred

Bachelor's Degree in business related field preferred

Company

A+ Federal Credit Union

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A+ Federal Credit Union is a full-service financial institution that offers financial education, credit union, and online banking services.

Funding

Current Stage
Growth Stage

Leadership Team

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Julie Bowering
Senior Vice President, Lending
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Company data provided by crunchbase