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Hanmi Bank · 1 day ago

Relationship Manager

Annandale, VA

Full-time

Onsite

Mid Level

$59K/yr - $104K/yr

3+ years exp

Hanmi Bank is seeking a Relationship Manager responsible for managing and developing a portfolio of clients, focusing on business and industrial companies. The RM will ensure compliance with banking regulations while building strong client relationships and growing revenue through effective sales practices.

BankingFinancial Services

Hiring Manager

Loc Nguyen

Responsibilities

Develops and manages a portfolio of private, business and/or industrial clients ranging from complex credits to deposit only relationships. Acts as lead negotiator with prospects & clients

Grows revenue by successfully prospecting for new business and retaining and expanding existing client relationships via interest income, fee income and/or cash management revenue

Identifies and sells appropriate bank products and services to those prospects and clients

Builds strong relationships with referral sources, centers of influence, etc

Analyzes the client's financial and operating strategies and recommends alternative or additional financial services to best meet the client's immediate and long-term personal and business needs

Gathers financial information and analyzes potential customers’ and customers’ creditworthiness and financing requirements

Structures credits jointly with Credit Officers and Department Managers

Operates computer terminal or personal computer to process account activity, determine balances and resolve problems within given authority

Achieves sales and service goals by utilizing effective sales practices to sell bank products, implementing effective customer service techniques, referring customers to appropriate business partners, and resolving customer issues as they arise

Responds to and anticipates clients’ financial needs, solving problems and following through with exceptional service that provides a differentiated customer experience that supports our value proposition

Proactively sources, acquires and expands high value customer relationship by maximizing sale and service opportunities

Minimizes problem credits and/or delinquencies by maintaining high credit standards, good documentation procedures and timely collection efforts

Meets with customers on a regular basis to enhance the trusted advisor relationship and become a trusted advisor ensure business needs are being met

Responds to incoming emails and telephone calls in a professional manner to ensure that the client requests are met in a timely fashion

Prepares and coordinates documents for client meetings and presentations

Refers opportunities to segment partners where appropriate

Treats people with respect; keeps commitments; inspires the trust of others; works ethically and with integrity; upholds organizational values; accepts responsibility for own actions

Demonstrates knowledge of and adherence to EEO policy; shows respect and sensitivity for cultural differences; educates others on the value of diversity; promotes working environment free of harassment of any type; builds a diverse workforce and supports affirmative action

Follows policies and procedures; completes tasks correctly and on time; supports the company’s goals and values

Performs the position safely, without endangering the health or safety to themselves or others and will be expected to report potentially unsafe conditions. The employee shall comply with occupational safety and health standards and all rules, regulations and orders issued pursuant to the OSHA Act of 1970, which are applicable to one’s own actions and conduct

Performs duties specific to the position and other functions as assigned

Qualification

Financial analysisClient relationship managementSales managementLoan documentationBusiness developmentAnalytical skillsPresentation skillsComputer skillsMathematical skillsInterpersonal skillsCommunication skillsProblem-solvingTime managementDetail-oriented

Required

Bachelor's degree in Business, Finance, and Accounting or related major required from an accredited college or university; or 3+ years in sales or relationship management; Work related experience must consist of banking, financial services and/or client management. Knowledge of financial analysis, risk evaluation, loan documentation and commercial loan experience

Strong knowledge of various phases of sales management, including planning, goal setting, project/time management and selling techniques

Excellent business development and client relationship skills

Detail orientated with exceptional sales and analytical skills

Requires the ability to create and conduct presentations and prepare final proposals for qualified prospects as a final step in establishing financial relationships

Excellent interpersonal, verbal and written communication skills

Intermediate skills in computer terminal and personal computer operation, mainframe computer system, word processing, typing and spreadsheet software programs to meet the needs of the position

Intermediate math skills; ability to calculate interest, commissions, proportions, and percentages; balance accounts; add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals; locate routine mathematical errors; compute rate, ratio and percent, including the drafting and interpretation of bar graphs

Exceptional verbal, written and interpersonal communication skills, with the ability to apply common sense to carry out instructions and instruct others, train personnel, write reports, correspondence and procedures, and speak clearly to customers and employees

Ability to deal with complex problems involving multiple facets and variables in non-standardized situations

Ability to work with no supervision while performing duties

Current driver's license and a vehicle with appropriate insurance coverage if required to drive in the course of performing assigned duties and responsibilities