Willow Search Partners ยท 1 day ago
Senior Account Manager - Employee Benefits
West Hartford, CT
Full-time
Onsite
Mid, Senior Level
$90K/yr - $130K/yr
3+ years expWillow Search Partners is a leading independent insurance and risk management firm that advises clients on protecting their people, assets, and reputation. The Senior Account Manager will manage day-to-day client needs, drive strategic initiatives, and ensure compliance while fostering strong client relationships.
Staffing & Recruiting
Hiring Manager
Nicole Hagan
Responsibilities
Act as the primary project manager for day-to-day client deliverables, ensuring timely and accurate execution
Lead client calls, delegate action items to the team, and oversee progress to meet deadlines
Guide and empower junior team members to take on greater client-facing responsibilities
Maintain compliance with all applicable requirements, ensuring no missed deadlines or gaps in documentation
Oversee open enrollment communications, reviewing deliverables before client distribution
Independently manage the majority of tasks within the Client Engagement Workbook, while delegating and collaborating as needed
Lead client meetings such as annual planning, renewal strategy, and post-renewal reviews
Present renewal and marketing results for all lines of coverage with clarity and confidence
Build a strong understanding of the benefits marketplace to apply best practices across clients
Contribute to internal meetings, share insights with the broader team, and develop trust with producers and leadership
Qualification
Required
Bachelor's degree in business or related field, or equivalent experience
At least three years of experience in commercial benefits insurance, HR, or insurance consulting
In-depth understanding of benefits insurance concepts and their application to client needs
Exceptional verbal, written, and interpersonal communication skills
Strong negotiation skills and an existing network of carrier relationships
Ability to handle confidential information with discretion and integrity
Willingness to work outside standard hours and travel as needed
Active broker license in the state of residency or employment
Proficiency in Microsoft Office Suite (Word, Outlook, Excel, PowerPoint)
Authorization to work in the United States
Benefits
Flexible, growth-oriented environment
Professional development opportunities
Comprehensive benefits
Robust retirement program
Initiatives that give back to local communities
Work-life balance
Recognizes long-term contributions
Fosters a collaborative atmosphere
Company
Willow Search Partners
Welcome to Willow Search Partners! At WSP, we specialize in connecting top-tier HR professionals with organizations poised for growth and success.
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase